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We are seeking a results-driven and strategic National Service Manager. The National Service Manager will lead our field based service organization and our headquarters based service support team. The National Service Manager will own our Parts & Services P&L, and be responsible for developing and implementing service strategies to ensure exceptional customer satisfaction while driving initiatives and programs to propel business growth. This role requires strong leadership, strategic thinking, and a customer-centric approach. The ideal candidate will have experience and competency in both the operations side and commercial side of a service business.
Responsibilities:
1. Setting strategic and tactical goals for the service organization: (25%)
2. Supporting Customer: (25 %)
3. Growing aftermarket revenue streams: (25 %)
4. Service Performance Analysis: (15 %)
5. Training: (10%)
Key Requirements:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Benefits:
The benefits include working in a great atmosphere with friendly co-workers, medical, dental & vision coverage, vacation/holiday/sick time, a 401(k) retirement plan with company match, and lots of opportunity to learn new things.
This is for a permanent full-time position to start immediately.
Job Type: Full-time
Benefits:
Day range:
Shift:
Ability to Relocate:
Work Location: In person
Full Time
Transportation
$97k-125k (estimate)
05/08/2024
09/04/2024
consteril.com
BILLERICA, MA
25 - 50
1946
Private
YUKITOSHI NAKAYAMA
$10M - $50M
Transportation
Consolidated Sterilizer a manufacturer of autoclave and plasma sterilizers and other infection control products for laboratories and hospitals.
The job skills required for National Service Manager include Leadership, Initiative, Customer Satisfaction, Analysis, Team Management, CRM, etc. Having related job skills and expertise will give you an advantage when applying to be a National Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by National Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for National Service Manager positions, which can be used as a reference in future career path planning. As a National Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary National Service Manager. You can explore the career advancement for a National Service Manager below and select your interested title to get hiring information.