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ProbateCash is Hiring a Collection Specialist Near Beach, FL
Job Title: Collection Specialist
Company: ProbateCash
Location: West Palm Beach, FL
About ProbateCash
ProbateCash is a leading provider of inheritance advances. We serve a national consumer market over the phone and through the internet, providing cash advances to consumers awaiting an inheritance that is tied up in probate court or otherwise delayed. We are committed to delivering exceptional customer service and seek a motivated collection specialist to join our growing team.
About the role:
A Collection Specialist is responsible for tracking, reporting, and collecting outstanding inheritance assignments due ProbateCash. The role involves communicating with lawyers, court personnel, and customers while following active probate cases throughout the country and inputting those communications in the ProbateCash CRM system.
Responsibilities:
- Monitor all of company’s outstanding advances and identify if there are potential collection issues.
- Contact various parties such as Attorneys, Estate Administrators, and Customers via phone, email, or mail to follow up on outstanding advances.
- Establish rapport with probate lawyers throughout the country.
- Maintain accurate records of all communications and transactions with customers.
- Update customer accounts and status reports in ProbateCash’s CRM.
- Prepare and present regular reports on status of outstanding advances and make recommendations based on such communications and reports
- Investigate and report all discrepancies and disputes related to outstanding advances.
Requirements:
- Education: High school diploma or equivalent;
- Preferred experience working in the legal field.
- Understanding of how to follow legal cases on court websites.
- Excellent communication skills.
- Conflict resolution skills are essential.
- Strong diligence and accuracy.
- Excel
Benefits:
- Competitive salary and commissions that reward performance.
- Comprehensive training and professional development opportunities
- Health and dental insurance, 401(k) plan, and paid time off.
- Dynamic and fast-paced work environment
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Weekly day range:
- Monday to Friday
Work setting:
- Office
Experience:
- Microsoft Excel: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Ability to Commute:
- West Palm Beach, FL (Required)
Work Location: In person
Job Summary
Full Time
$39k-49k (estimate)
05/26/2024
09/21/2024
probatecash.com
West Palm Beach, FL
Related Companies
The job skills required for Collection Specialist include Customer Service, Microsoft Excel, etc. Having related job skills and expertise will give you an advantage when applying to be a Collection Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collection Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collection Specialist positions, which can be used as a reference in future career path planning. As a Collection Specialist, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collection Specialist. You can explore the career advancement for a Collection Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Collection Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collection Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collection Specialist job description and responsibilities
Specialists must first locate debtors and then attempt to collect payment by negotiating debt settlements.
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Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.
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Collection Specialists keep track of accounts receivable.
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Specialists are responsible for establishing and maintaining various documents, reports and following regulation forms.
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Analyzed credit service bureau data as needed and recommended changes required to credit limit or collection actions.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collection Specialist jobs
Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.
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Collections specialists are often entry-level professionals with minimal experience and education.
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If you want to take this path, you must have the ability to provide exemplary customer service, type and talk at the same time, be reliable, hardworking and willing to learn.
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Collections specialists are often entry-level professionals with minimal experience and education.
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A collection specialist should also understand how to overcome objections owing to the nature of the job.
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Step 3: View the best colleges and universities for Collection Specialist.
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