• Provide support to VP GHR for contract management for international staff, by tracking renewal dates per employee, drafting renewal contracts in a timely manner, and presenting to VP GHR for final approval.
• Provide employee relations support to managers and employees for conflict resolution, performance issues, and the like. Serve as a link between management and employees by handling questions and helping resolve work-related issues.
• Manage employee benefit programs, including open enrollment, COBRA events, and all leave policies, including FMLA, workers compensation events, and disability events.
• Ensure ICF is compliant with most current employment laws.
• Provide new employee orientation and on-boarding to foster positive attitudes toward ICF organizational objectives. Using this task to help foster the employee friendly culture amongst national and international staff.
• Responsible for facilitating the ICF performance management process according to schedule and maintaining the records accordingly.

• Ensure actions are taken by responsible parties for the system set-up for new International employes; IT equipment needed, establishing email accounts, adding pictures to website and SharePoint as appropriate, ordering business cards, nametag, etc.
• Prepare employee separation notices and related documents and conduct both national and international exit interviews (note that international exit documents must be presented to VP GHR for legal compliance review).
• Responsible for responding to unemployment inquires by addressing the web portals and informing Accounts Payable of pending invoices.
• Conduct annual I-9 audits and ensure proper record storage and destruction.
• Conduct monthly reconciliation of benefits related invoices and other departmental expenses and share information with the finance department/accounts payable.
• Champion maintenance of all HR related documents/forms to ensure ICF is utilizing the most current versions of state/federal tax forms, 1-9 forms, job applications, etc.
• Conduct a one-month check-in process with new hires.
• Maintain organizational flowcharts in a timely manner.
• Function as the HR department safety program liaison and serve as a member of the Safety Committee.
• Assist managers in identifying training needs and developing materials and/or find available resources to meet ICF needs.
• Provide supervisor support for intern related matters and assist with intern program enrichment efforts by identifying opportunities and coordinating brown bag events as an example.
• Champion the process of auditing and updating the employee handbook and associated policies on a regular basis by collaborating with VP GHR.
• Partner with Executive Assistant and senior management team to establish company social events gatherings schedule annually, as well as support impromptu opportunities.
• Partner with VP GHR on development of policies for Africa team, provide training on policies, and assist management with administering policies in a consistent manner.
• Secure and maintain international employee personnel files on SharePoint, per standard practices/guidelines.
• File necessary annual reports with respective agencies.
• Other duties as assigned.

• Bachelor’s degree in human resources or related field.
• 3 or more years’ experience in Human Resources
• The ability to enable staff to succeed.

• Professional Human Resource designation PHR or SHRM-CP
• Experience with HRIS systems
• Not-for-profit experience
• Experience working with employee benefits, including benefit interpretation and administration.
• Experience counseling or mentoring employees’ inquiries and sensitive information effectively.

• Ability to preserve and maintain the highest degree of confidentiality with poise, tact, and diplomacy.
• Experience handling multiple demands simultaneously by organizing, prioritizing competing deadlines, and completing work accurately and timely.
• Verbal communication skills, including communicating effectively and persuasively with individuals by listening effectively and answering questions effectively and appropriately.
• Identify problems; collect, organize, and analyze information, and make appropriate decisions or recommendations within defined scope of responsibilities.
• Attentive to detail and thoroughness, using intuition and experience.
• Work as a constructive member of the ICF team, including the free sharing of information and technical expertise as needed.
• Self-driven, works independently, efficient at managing own time, works well without constant supervision.
• Quickly, effectively, and continually adapt to changes in work duties, processes, and technologies.

• Ability to operate computer and phones.
• Ability to communicate with fellow staff, applicants, stake holders, visitors, and donors. Communication will include one-to-one, small, and large group communication.

• Communications need to be in English. Communication means both written and oral communication. • Ability to work at workstation for 5-7 hours a day.
• The ability to attend meetings held throughout campus.
• Occasionally required to lift and move items up to 20 pounds.

We Make it Easy

Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.