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Customer care specialist
TEKsystems Arvada, CO
$44k-55k (estimate)
Full Time | Business Services 1 Week Ago
Save

TEKsystems is Hiring a Customer care specialist Near Arvada, CO

Description :

  • Will be supporting Back Up Care team
  • Work with a number of client companies
  • Will be taking inbound calls from employees at their client and / or placing outbound calls to internal networks to help find a solution while they continue to work their normal day

Qualifications :

  • High school diploma or equivalent required
  • Excellent written and verbal communication skills with ability to document content of phone

conversations accurately

Exceptional organizational and time management skills, in addition to, the ability to work closely

with other team members and departments

Experience Level : Entry Level

Entry Level

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Last updated : 2024-05-13

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$44k-55k (estimate)

POST DATE

05/14/2024

EXPIRATION DATE

08/10/2024

WEBSITE

teksystems.com

HEADQUARTERS

HANOVER, MD

SIZE

1,000 - 3,000

FOUNDED

1983

TYPE

Private

CEO

JAY ALVATHER

REVENUE

$3B - $5B

INDUSTRY

Business Services

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TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.

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The job skills required for Customer care specialist include Call Center, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer care specialist positions, which can be used as a reference in future career path planning. As a Customer care specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care specialist. You can explore the career advancement for a Customer care specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Specialist job description and responsibilities

Analyze customer complaints and provide appropriate corrective actions.

01/14/2022: Sumter, SC

Assist directly or route customers to the appropriate personnel for assistance.

02/25/2022: Tuscaloosa, AL

Ensure to provide excellent customer service through phone, e-mail, chat, etc.

02/28/2022: Raleigh, NC

They are responsible for responding to the escalated tier of customer calls and quality assurance measures.

01/07/2022: Buffalo, NY

As a job, customer care specialist are responsible for addressing customer needs and ensuring they have a good experience.

03/06/2022: Brownsville, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Specialist jobs

A good Customer Support Specialist has sharp leadership skills, a willingness to help others with problems and strong communication skills.

12/17/2021: Milwaukee, WI

Aside from the skills, customer care specialists should also have emotional strength.

02/02/2022: Santa Maria, CA

Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.

12/17/2021: Boca Raton, FL

Customer Care Specialist should be patient, and should also have good communication and problem-solving skills.

03/13/2022: San Antonio, TX

Similar to associates, CS specialist are often the first employees to respond when a customer submits a support request.

01/30/2022: Terre Haute, IN

Step 3: View the best colleges and universities for Customer Care Specialist.

Butler University
Carroll College
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