22 Jobs in Akron, OH
ETC TechSolutions is Hiring an Account Manager Near Akron, OH
We are looking for a highly motivated and experienced Account Manager to join our team. The ideal candidate will be responsible for building trust and maintaining strong, long-lasting customer relationships and identify growth opportunities within our client base. As an Account Manager, you will be focused on customer satisfaction within your accounts while ensuring they have the best solutions in place to solve their business problems. We believe that sales are a natural byproduct of a strong relationship. Therefore, relationship management is a key to the success of an Account Manager.
Job Duties
- Primary Point of Contact for all non-related support issues
- Meet with clients for regular business reviews
- Discuss product features and benefits with clients and prospects
- Understand and resolve client problems
- Prepare, deliver, and follow up on quotes
- Forecast and track key metrics; meet sales objective
- Growth of existing clients
- Assist with new sales as needed
- Oversee projects from development to on-time completion
- Facilitate the procurement process
- 3 years experience in IT industry
- Business to Business sales experience
- Speak to end users in non-technical terms (no geek speak)
- Prioritize daily tasks and achieve due dates
- Ability to multi-task and adapt to changes quickly
- Excellent verbal and written skills
- Good tracking, record keeping, and follow up
- Willing and able to work overtime as needed
- Reliable transportation
- Maintaining a clean and organized office work space
- Must be a US Citizen and pass drug and background check
- 3-5 years of relevant experience
- Bachelor’s Degree preferred
- Proven track record of meeting or exceeding quotas and receiving positive customer feedback
- Proficiency with customer success and customer relationship management software
- Valid Driver’s License
- Competitive wages
- Outstanding Health, Dental, and Vision Benefits
- Access to a company vehicle
- Paid Holidays
- Paid Time Off (PTO)
- Training and Growth Opportunity
ETC TechSolutions is a fast-growing Managed Service Providers (MSP) located in Akron, Ohio that specializes in technology solutions for small and mid-size businesses. As an MSP we become an extension of our clients and take ownership of the technology burden allowing them to focus on what they do best.
Job Summary
Full Time
$87k-118k (estimate)
05/26/2024
07/25/2024
etctech.net
Barberton, OH
<25
Related Companies
The job skills required for Account Manager include Customer Relationship, Customer Success, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Manager positions, which can be used as a reference in future career path planning. As an Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Manager. You can explore the career advancement for an Account Manager below and select your interested title to get hiring information.
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