SUMMARY. The Customer Service Representative is primarily responsible for providing excellent service to the customer in a timely fashion. There is also a responsibility to answer each call efficiently and in a friendly, professional manner to ensure high-quality customer satisfaction. Additionally, the customer service representative will answer any questions necessary and act as a liaison between the customer and the operations team. ESSENTIAL ...
Title. . Estimator. Status. . Exempt. Created/Revised. . November 2020. SUMMARY. The Estimator is primarily responsible for determining the approximate cost associated with the vehicles damages and determining the timeline by which the repairs can be made. The Estimator is also in charge of negotiating insurance payment and communicating costs to customer. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES. . . Examines all parts of vehicle that appear t...
