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Working at BrainCheck means you are a critical component of a diverse team of mission-driven entrepreneurs creating the future of healthcare. What we do matters because we make a tangible impact on the lives of very real people. At our core, we are a Mission-Driven Company.
BrainCheck has built an end-to-end cognitive assessment and cognitive care management platform, which enables primary care doctors to provide cognitive healthcare to patients who previously required referral to a neuro-specialist. Our platform is deployed at hundreds of private practices nationally, as well as at some of the most innovative enterprise health systems.
The company is funded by world-class VCs and has recently raised its Series B. Our team of 50 is based in Houston and Austin Texas, and we employ a hybrid-remote model to foster a fun and flexible work culture.
BrainCheck is committed to providing top-quality onboarding and customer support. We are seeking a self-motivated Customer Success Representative who will be an expert in our product and services to provide solutions for our customer base. This role reports to the Director of Customer Success and will work closely with new and existing customers to ensure key measurables for adoption and retention.
Duties and Responsibilities
About you
Full Time
Ancillary Healthcare
$62k-79k (estimate)
05/22/2024
08/18/2024
braincheck.com
HOUSTON, TX
25 - 50
2014
Private
SCOTT SHEMWELL
<$5M
Ancillary Healthcare
BrainCheck is a digital testing platform that helps physicians to measure and track changes in cognitive health.
The job skills required for Customer Success Representative include Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Success Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Success Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Success Representative positions, which can be used as a reference in future career path planning. As a Customer Success Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Representative. You can explore the career advancement for a Customer Success Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Representative job description and responsibilities
They can advocate for their customers by connecting the clients wishes to the business larger strategy.
01/27/2022: Lawrence, MA
Leverage as many data points as possible to create a comprehensive customer profile.
02/17/2022: Portsmouth, NH
Ensured positive customer experience by proactively managing and growing customer relationships.
03/09/2022: Lexington, KY
Build strong customer relationships to strengthen connectivity within the entrepreneurial ecosystem.
01/11/2022: Anderson, IN
Developed profitable relationships with current and prospective customers and provided exceptional customer support through attentiveness and extensive product knowledge.
03/07/2022: Kingsport, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Representative jobs
Communicate clearly with customers.
01/16/2022: Lincoln, NE
Listen to customer feedback and be proactive.
03/22/2022: Saint Louis, MO
The customer success manager should understand these emotions and feelings and respond accordingly.
02/24/2022: Bridgeport, CT
A customer success manager should know how to manage time and must be organized.
03/06/2022: Santa Ana, CA
A CSM must have this skill to understand and feel what customers feel.
03/27/2022: Billings, MT
Step 3: View the best colleges and universities for Customer Success Representative.