About Us:

Bright Grove Landscaping is a small business in Knoxville, TN. We are customer-centric, professional, rewarding and our goal is to find people who are passionate about landscaping, design, and customer service. We hire individuals that are eager to learn and grow in their field and see this as a career and not simply a job. We are growing every single day at Bright Grove. From signing desirable commercial accounts, onboarding entire new crews, and investing in more trucks and machinery, our aim is to become the powerhouse landscape vendor in Knoxville and surrounding areas and to continue to build out the best landscaping team in our area. Joining Bright Grove means working with state-of-the-art equipment to create high-quality landscapes, all while working with a great team..

Our work environment includes:

• Modern office setting
• Growth opportunities
• On-the-job training
• Safe work environment
• Lively atmosphere
• Regular social events
• Relaxed atmosphere

Overview:
We are seeking a highly motivated and results-driven Business Developer to join our team. The primary objective of the Commercial Maintenance Business Developer is to develop NEW business for the company. The Commercial Maintenance Business Developer must be familiar with all aspects of commercial landscape maintenance to include sales, production, customer service, estimating, etc. The Commercial Maintenance Business Developer oversees all initial interaction with the customers and keeps them informed as to all aspects of the maintenance proposal process. The Commercial Maintenance Business Developer makes the initial contact with the client, prepares, and presents the proposal documents, completes the sale, interfaces with company production and accounting personnel, and interfaces with subcontractors and vendors as required throughout the first three months of the maintenance contract.

Responsibilities:
A. Sells $500,000 to $1,000,000 of commercial projects annually.

B. Attends client meetings (homeowner’s association (HOA), board of directors’ (BOD) meetings, etc.).

C. Attends professional association meetings such as Building Owners and Managers Association, Intl. (BOMA).

D. Makes the initial contact with client and takes all required measurements.

E. Ensures that vendor pricing is competitive and accurate.

F. Prepares all proposals/bids.

G. Reviews all bids with General Manager/Owner for accuracy and marketability.

H. Makes effective presentations and presents all proposals/documents to client.

I. Closes sale and coordinates job specifics with accounting personnel.

J. Coordinates job specifics with production personnel.

K. Interfaces with client and ensures that all of client’s concerns are addressed in a timely and professional manner.

L. Interfaces with company Account Manager for first three months of contract to ensure client’s expectations are met and that jobs are kept on schedule and on budget.

M. Ensures that vendor invoice pricing is accurate and as bid.

N. Ensures that job cost reports are properly analyzed and disseminated.

O. Maintains Bid Board and tracks sales process.

P. Prepares the Monthly Audit Data (M.A.D.) report and submits to GM or owner.

Q. Maintains and updates CRM software on a daily basis re: deadlines, meetings, notes, points of contact, phone conversations, etc.

R. Thoroughly understands and complies with company policies, procedures, and Standard Operating Procedures (SOPs).

S. Assists in the development and implementation of the company’s strategic plan.

T. Assists in the development, implementation, and achievement of company’s annual budget goals.

U. Assists in the development and implementation of company’s new business development plan.

V. Assists in the development and implementation of the company’s training goals.

W. Assists in the development and implementation of the company’s marketing plan.

X. Continuing education requirement: minimum of 20 hours per year.

Skills:
A. Minimum of three years of combined commercial landscape production and sales experience.

B. An associate’s degree (preferably in the Green Industry).

C. Possess a valid driver’s license and must be insurable on company’s insurance policy.

D. Possess excellent written and oral communication skills.

E. Proficient in MS Word and MS Excel.

F. Proficient in or able to learn customer relationship management (CRM) software.

G. Proficient in or able to learn company estimating software.

H. Proficient in or able to learn www.gotoilawn.com software (and similar software and tools).

I. Possess excellent computer skills.

J. Proficient in typing and capable of typing 40 WPM with fewer than three mistakes.

K. Able to make effective presentations to potential clients.

L. Able to sell $500,000 to $1,000,000 of commercial maintenance projects annually.

M. Able to represent the company in a courteous and professional manner.

Success factors:

A. Is a high-energy individual capable of building and maintaining professional relationships with potential clients, associations, and related business professionals.

B. Able to effectively network with related business professionals.

C. Requires minimal supervision.

D. Is self-motivated.

E. Able to make effective presentations.

F. Able to deal with the uncertainty of working based on a commission structure.

The hidden job description:

A. What should this person enjoy doing to be successful in this job?

(1) Working with an internal company team.

(2) Creating wealth for the company and value for clients.

(3) Building relationships and networking.

B. What personal qualities are necessary for this job?

(1) Positive outlook and disposition.

(2) Enjoys challenges and problem solving.

(3) Able to network effectively.

(4) Steady, consistent, and dependable behavior.

(5) Customer-service oriented.

(6) Strong work ethic.

(7) Persistent and persevering.

(8) Self-starter.

(9) Enjoys working on a commission basis.

(10) Opportunistic thinker.

C. What type of behavior will suit this job?

(1) Outgoing.

(2) Inquisitive.

(3) Positive.

(4) Action oriented.

(5) Persistent.

D. Who has failed in this job before and why?

(1) Numerous failures.

E. Who has succeeded in this job before and why?

(1) Numerous successes.

F. Who are the difficult people this individual will have to communicate with?

(1) Just about everyone: Potential clients, HOA members, BOD members, GM, etc.

G. Are there any unusual circumstances in this organization that the person will have to cope with?

(1) Poor economy with extremely competitive market for commercial maintenance.

(2) Undeveloped estimating, scheduling, tracking, and job costing systems.

(3) Undeveloped business development systems in general.

(4) Lack of a CRM software package.

H. What are the toughest conditions of the job?

(1) Must be a self-starter.

(2) Uncertainty of finding and developing new business.

(3) Lack of software to estimate, schedule, track, and job cost work.

I. What kind of work should a person thrive on in order to be happy doing this particular job?

(1) Meeting new people and building relationships with the same.

(2) The challenge of the uncertainty re: finding and developing new business.

(3) Likes to explore new places, network, and face new challenges.

J. If you had to describe the person who could best fill this job, how would you do so?

(1) Has to love working with the existing company team.

(2) Has to love the challenge of meeting new people and solving their maintenance problems.

(3) Has to love being part of a team of professionals and building a company that is respected in the community.

Individual profile:

A. A self-starter.

B. Excels at doing presentations under pressure.

C. Action- and results-oriented.

D. Excels at working with, supporting, and encouraging a team.

E. Excels at selling, but not necessarily managing.

F. Enjoys the challenge of facing the unknown, finding new business contacts, and networking.

G. Can be “scattered” and chase “rabbit-trails” if not disciplined.

H. Follow-through can be an issue.

Professional attitude:

A. Customer-service oriented.

B. Displays a positive, “can-do” demeanor.

C. Encourages, assists, and supports fellow staff members.

D. Requires minimal supervision.

E. Desires to grow professionally and seeks to improve personal skill set.

F. Seeks out other professionals with whom to network.

G. Is punctual and energetic.

H. Accepts and appreciates correctional input/feedback from fellow staff members.

I. Enjoys working with and contributing to a team.

J. Maintains high professional standards for neatness, discipline, self-control, and organization.

K. Is not moody, belligerent, narcissistic, a loner, vindictive, mean-spirited, etc.

Potential career path for next five positions:

A. Operations Manager.

B. Maintenance Manager/Supervisor.

C. General Manager.

D. President/CEO.

E. Owner.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• Company car
• Expense account
• Flexible schedule
• Paid time off
• Paid training
• Professional development assistance

Compensation package:

• Bonus opportunities
• Commission pay
• Performance bonus
• Uncapped commission

Schedule:

• Day shift
• Monday to Friday
• No nights

Travel requirement:

• No travel

People with a criminal record are encouraged to apply

Experience:

• Business development: 2 years (Required)
• Landscape maintenance: 2 years (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Knoxville, TN (Required)

Ability to Relocate:

• Knoxville, TN: Relocate before starting work (Required)

Work Location: In person