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Benefits:
Bonus based on performance
Competitive salary
Employee discounts
Free uniforms
Opportunity for advancement
Training & development
Company Overview: Our client Gen Mobile is a leading provider of affordable wireless services. We believe everyone deserves access to reliable and affordable mobile communication. We're committed to providing exceptional service and support to our customers, empowering them to stay connected without breaking the bank.
Position Overview: As a Customer Service Representative, you will be at the forefront of our commitment to excellent customer service. You'll interact with our diverse customer base to address inquiries, resolve issues, and ensure a seamless experience with our products and services. This role offers an exciting opportunity to join a dynamic team and make a meaningful impact on our customers' lives.
Responsibilities:
Respond promptly and professionally to customer inquiries via in store events. Assist customers with account setup, plan upgrades, and technical support. Resolve customer issues and concerns effectively, ensuring a positive outcome. Educate customers on Gen Mobile products, services, and promotions. Accurately document customer interactions and maintain detailed records in our CRM system. Collaborate with internal teams to escalate and resolve complex customer issues. Continuously seek opportunities to improve processes and enhance the customer experience.
Requirements: Excellent communication skills, both written and verbal. Strong interpersonal skills with a customer-focused approach. Ability to multitask and prioritize in a fast-paced environment. Problem-solving skills and a willingness to take ownership of customer issues. Familiarity with mobile devices, wireless services, and telecommunications industry trends. Previous customer service experience preferred. High school diploma or equivalent; additional education or certifications a plus.
Benefits: Competitive compensation package. Comprehensive training and ongoing support. Opportunities for career growth and advancement Employee discounts on Gen Mobile products and services.
How to Apply: If you're passionate about providing exceptional customer service and thrive in a collaborative team environment, we want to hear from you! Please submit your resume outlining your relevant experience and why you're interested in joining the Gen Mobile team.
Join us in our mission to connect people with affordable wireless solutions. Apply today and be part of something special at Gen Mobile!
Full Time
$39k-50k (estimate)
05/27/2024
06/09/2024
saberfoundations.com
TEMECULA, CA
50 - 100
1987
FRANZ M FROEHLICH
$5M - $10M
Building Construction
Established in 1987, Saber is an innovative foundation repair company whose goal is to REDEFINE the contractor industry by providing the highest-quality work and WOW! service to every customer at every touch point. For over 30 years, this philosophy has remained at the core of our mission. At Saber, we pride ourselves in providing peace of mind to Southern California homeowners and, in the long term, improving neighborhoods and communities. Saber also serves the Commercial sector with the same innovative solutions and customer service. Visit www.saberfoundations.com to learn more. #redefineour ...
industry #oneteam #moreispossible Servicing Southern California with the following: - Foundation stabilization utilizing galvanized steel piers attached to a building's foundation pushed to a load-bearing stratum - Lateral stabilization through the use of helical piles and tie-backs - Polyurethane Injection to densify and stabilize failing soils - Concrete leveling - Seismic strengthening - Residential and commercial Saber is an active member of Supportworks, the country's largest foundation repair contractor network. Supportworks provides professional training, continuous industry research, and some of best industry practices to each and every dealer within their network.
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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.