Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys interacting with people and has excellent communication skills. Responsibilities: - Handle inbound and outbound calls to assist customers with inquiries, orders, and concerns - Provide accurate and timely information to customers regarding products, services, and promotions - Perform data entry tasks to update customer records and maintain accurate information - Communicate effectively with customers to understand their needs and provide appropriate solutions - Analyze customer feedback and identify areas for improvement in order to enhance the customer experience - Upsell products or services to customers based on their needs and preferences - Meet or exceed sales targets by effectively promoting products or services Experience: - Previous experience in customer service or a related field is preferred - Excellent verbal and written communication skills in English - Proficiency in data entry and computer skills - Sales experience is a plus - Bilingual or multilingual abilities, particularly in Spanish, are highly desirable We offer competitive pay and benefits packages, including: - Health insurance - Retirement plan options - Paid time off If you are a dedicated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply today to join our team as a Customer Service Representative!

Job Type: Part-time

Pay: $12.96 - $13.60 per hour

Expected hours: 25 – 32 per week

Benefits:

• Flexible schedule
• Paid time off

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• In-person
• Office

Work Location: In person