Kiwi Recovery LLC is one of the leading adolescent behavioral healthcare providers in MA. We provide Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programming for adolescents and young adults who are struggling with mental health and substance use challenges. We provide a supportive, rewarding work experience utilizing teamwork and evidence-based practices to pave a brighter future for our clients.
We are looking for a part-time administrative assistant who brings passion and excitement to the job, welcomes others with warmth and compassion and is ready to be part of an organization who inspires change. This individual will be organized, charismatic, timely, efficient, effective in their communication skills and will take initiative to enhance the operations of the program. Experience in behavioral health is strongly preferred.
Schedule: Mon, Wed, Thurs. afternoon/evenings 4pm - 7pm
Responsibilities:

• Assist with client/parent/stakeholder inquiries and complete admission procedures.
• Assist in the completion of necessary paperwork and documentation.
• Maintain accurate and up-to-date patient and CRM records.
• Work closely with the admissions department to coordinate intake assessments.
• Maintain excellent customer service relations with clients, families and customers.
• Performing other work-related duties like project planning and general administrative tasks to ensure the program operates smoothly.

Skills:

• Customer Service: Abiity to engage with clients/families/community members in a compassionate and empathetic manner.
• Project coordination: Ability to manage multiple tasks and prioritize effectively
• Computer skills: Proficiency in using computerized systems for data entry and record keeping.
• Knowledge of office procedures, including scheduling, billing, and insurance verification
• Office management: Strong organizational skills and attention to detail in managing office operations