Position Summary

The Server is responsible for identifying the needs of guests and accommodating to those needs. Serve the guests quickly and efficiently with complete knowledge of the restaurant menu.

Maintain station in a clean and orderly manner throughout the shift. As part of compensation for this position, said employees are included in the tip pool.

The tip pool consists of all discretionary tips collected directly from guests and are split between all included employees via a point system.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following :

• Warmly greet and acknowledge guests upon arrival.
• Follow established The Emily Hotel service sequence for consistent food & beverage guest experiences.
• Handle payment for guest purchases in compliance with The Emily Hotel, Payment Card Industry and cash handling procedures.
• Properly ring guest orders through the POS system.
• Maintain positive guest relations at all times.
• Work with a spirit of teamwork. Communicate needs and ideas to management.
• Maintain current and accurate knowledge of the outlet menu.
• Follows all safety and sanitation policies.
• Upsell items to guests.
• Properly check all guests’ identification to ensure legal age compliance.
• Perform side work as needed.
• Keep server station clean and organized.

Minimum Qualifications (Knowledge, Skills, and Abilities)

Language Skills

• Minimum 2 years experience in a fast paced bar and / or restaurant preferred.
• High School Diploma or GED

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

reach with hands & arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift & / or move up to 25 pounds.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, & the ability to adjust focus.

Last updated : 2024-05-14