Description

The Deputy Clerk must perform specialized clerical work involving the evaluation and redaction of confidential records as required by rule or statute. This specialist position must master public access and confidentiality requirements and act as a training resource to all court departments providing functional instruction to Deputy Clerks. This position conducts research on public access and privacy issues as required by law and regulation, responds to requests for information and coordinates with internal and external agencies in the scope of responding to requests for public records. Requires the Deputy Clerk to be seated and reading a computer screen with minimal interaction for the majority of working hours.

Examples of Duties

• Responds to all public and agency VOR and redaction requests.
• Conducts research on public access and privacy issues as required by law and regulation.
• Interpret, analyze, and effectively utilize the Access Security Matrix.
• Responds to requests for public records.
• Effectively manages multiple requests and prioritizes time sensitive inquires.
• Assists customers in person, on the telephone, and via email and exhibits exceptional customer service.
• Assists other departments with overflow work and performs other related duties as assigned.

Typical Qualifications

Required:

• Graduation from high school or a General Educational Development (GED) required.

• Minimum of two years experience in a professional office setting.
• Previous professional experience with a Clerk of the Circuit Court, judicial, or legal agency.
• Familiarity with Land Record Documents (Deeds, Mortgages, Liens) and/or Court Documents (Arrest Reports, Charging Documents, Filings.)
• Comprehensive knowledge of court procedures and documents.

Supplemental Information

Knowledge, Skills, and Abilities:

• Possess excellent customer service and interpersonal skills to establish and maintain cooperative, tactful, effective, and harmonious working relationships with co-workers, attorneys, external agencies, and the public.
• Skilled in speaking clearly and distinctly, both in person and on the telephone, using appropriate vocabulary and grammar to communicate routine and complex information in a manner that is understandable and respectful.
• Excellent writing skills to compose general correspondence using correct grammar and punctuation and using tone and format appropriate for the intended audience.
• Strong computer skills with proficiency in desktop office solutions, such as Microsoft Office Suite, database applications, email, .pdf file attachments, internet search tools, and various computer peripheral devices.
• Knowledge of a wide range of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures, office equipment and terminology.
• Ability to learn and understand specialized information, including codes, rules, policies, procedures, forms, and legal terms, and apply that knowledge in carrying out job assignments accurately and efficiently.
• Ability to work with confidential and/or sensitive data; interpret and comply with state and federal guidelines.
• Have strong organizational skills with ability to prioritize work in an environment that includes frequent interruptions and simultaneous detailed attention to multiple tasks.
• Dependable and able to meet the assigned work schedule. Must be flexible as work assignments may frequently change.
• Ability to work independently with little supervision and exercise good judgement and discretion.
• Comply with legal advice restrictions of the Clerk of the Circuit Court & Comptroller’s Office.
• Skilled in analyzing information or procedures, defining problems or objections, and recognizing alternatives and their implications.
• Ability to keep abreast of Florida Sunshine Laws and Administrative Orders that affect public records information practices and recommend necessary changes.
• Familiarity with document management systems and their functionality.

Equal Opportunity Statement:

The St. Lucie County Clerk of the Circuit Court & Comptroller is committed to the principals of equal employment opportunity and will assure compliance with all Federal and State laws concerning discrimination in employment. No person will be discriminated against in employment because of race, religion, color, sex, age, national origin, disability, military status, genetic information, or any other characteristic protected by applicable Federal or State law.