About Us: Night Owl Support Systems, LLC (NOSS) is a service provider for people of all abilities. Unlike traditional service providers, NOSS specializes in using technology in people’s homes, which is connected to a call center that monitors people’s safety and well-being. NOSS primarily provides supports overnight but the service is available for use 24/7. As we continue to grow, we are seeking a dynamic and experienced Human Resources Manager to join our team and contribute to our commitment to creating a positive and inclusive workplace.

Position Overview: We are looking for a skilled HR Generalist who will lead and manage all aspects of the human resources function. The successful candidate will play a crucial role in fostering a positive workplace culture and implementing effective HR strategies to support the company's goals and objectives.

Key Responsibilities:

1. Employee Relations:

• Foster positive employee relations by addressing concerns, conflicts, and grievances promptly and effectively.
• Promote a culture of open communication and collaboration.

2. Recruitment and Onboarding:

• Lead the recruitment process, including sourcing, interviewing, and hiring of qualified candidates.
• Oversee onboarding programs to ensure a smooth transition for new employees.

3. Schedule Management

• Create and manage employee schedules to ensure adequate coverage while considering employee preferences and workload.
• Coordinate with administrative staff to understand staffing needs and optimize scheduling efficiency.
• Monitor and adjust schedules as necessary to accommodate changes or unforeseen circumstances.
• Review payroll hours entered by employees to confirm accuracy based on scheduled hours.

4. Policy Administration:

• Update and implement HR policies and procedures in compliance with applicable laws and regulations.
• Ensure policies are communicated and understood by all employees.

5. Performance Management:

• Oversee the performance management process, including goal setting, performance reviews, and development plans.
• Provide guidance to managers on performance-related matters.

6. Training and Compliance:

• Identify training needs and coordinate employee training and development programs.
• Encourage a culture of continuous learning and skill development.
• Ensure that all employees are compliant with all training requirements.
• Oversee employee training compliance in accordance with state requirements.

7. Benefits Administration

• Facilitate the benefits enrollment process for new hires and existing employees, ensuring accurate and timely completion of forms and documentation.
• Effectively communicate benefit plans to employees, providing clear explanations and addressing any inquiries or concerns.
• Coordinate and execute the annual open enrollment process, providing employees with information on benefit options and assisting with selections.

8. Other Duties as Assigned

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience as an HR Generalist or in a similar HR leadership role.
• Strong knowledge of employment laws and regulations.
• Excellent communication and interpersonal skills.
• Demonstrated ability to handle sensitive and confidential information with discretion.

Benefits:

• Health Insurance
• Dental/Vision Insurance
• Short-term/Long-term disability on the first of the month following the first 30 days of employment
• 401k fully invested after one year with up to 4% match

Schedule:

• 8:30a-4:30p (At times the employee will need to adjust hours to meet with staff as we are a 24/7 operation)

NOSS is an equal opportunity employer. We value diversity and inclusion and encourage candidates from all backgrounds to apply.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Human resources: 1 year (Preferred)

Ability to Commute:

• Madison, WI (Required)

Ability to Relocate:

• Madison, WI: Relocate before starting work (Required)

Work Location: In person