About us

Our company is a small business in Las Vegas, NV. We are professional, agile and our goal is to Provide excellent customer service to our patients.

Our work environment includes:

• Modern office setting

We are seeking a billingual energetic and reliable professionals to join our team of Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for customers' product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.

Responsibilities:

• Schedule appointments and follow up with patients to guarantee availability.
• Answer questions and provide information about treatment options.
• Assist in scheduling procedures, tests, and consultations.
• Enter information from written correspondence into computer database.
• Coordinate schedules for patients.
• Answer all incoming patient telephone calls.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Call center: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Medical office: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person