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The Sales & Events Coordinator is primarily responsible for achieving hotel revenue, profit and guest satisfaction goals by booking business and coordinating the execution of booked business with other departments. This position is also responsible for supporting the Sales team, in-house sales, special client
requests, as well as various administrative and telemarketing duties.
SKILLS & KNOWLEDGE:
1. Must have the ability to provide professional and courteous guest service.
2. Must have good time management skills and the ability to work with minimal supervision.
3. Must have good organizational skills, the ability to multitask and strong attention to detail.
4. Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing. Must have demonstrated business communication skills.
5. Must have the ability to maintain a positive and professional attitude when interacting with clients.
6. Must have strong interpersonal leadership skills, the ability to delegate tasks, and set goals.
7. Must have a working knowledge of computers, math skills and the ability to handle monetary transactions.
8. High school diploma or equivalent required.
9. One year of experience in the hotel industry, event planning or customer service preferred.
ESSENTIAL FUNCTIONS:
1. Assists all guests in a professional and courteous manner.
2. Performs job duties and responsibilities in a cost effective manner and within budgetary guidelines.
3. Utilizes the CRM database system to track and manage information for existing and prospective clients.
4. Conducts property site tours and outside sales calls as needed to create a trusting relationship with clients.
5. Seeks information from clients to build stronger relationships while providing customized solutions specific to their meeting or event.
6. Gathers the details for events and ensures that all documentation is complete and correct for existing and prospective clients. Acquires payment method for each contract/group a minimum of 72 hours prior to event.
7. Communicates event details to appropriate departments in an efficient and effective manner.
8. Coordinates room setups; checks function room setup prior to group’s arrival to ensure all is in order.
9. Ensures client satisfaction by following up on booked business in a timely manner to confirm the hotel is meeting the client’s needs. Maintains contact with previous clients to determine future business needs.
10. Completes administrative duties in a timely and organized manner.
11. Establishes a working schedule with other members of the Sales team that ensures coverage for booked meetings and events.
12. Understands and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests.
13. Keeps supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken.
14. Performs all other duties as assigned.
OTHER CONSIDERATIONS:
1. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position without compromising guest satisfaction or essential business functions.
2. The intent of this job description is not to state or imply that the duties listed are the only duties that will be performed by the individual in this position. Associates will be required to follow any other job related instructions and to perform any other job related duties as requested by their supervisor.
We are an E-Verify participating employer
EOE M/F/Vet/Disability
Job Type: Full-time
Benefits:
Schedule:
Experience:
Work Location: In person
Full Time
$64k-82k (estimate)
06/05/2024
10/02/2024
The job skills required for Sales/Event Coordinator include Customer Service, Leadership, Organizational Skills, CRM, Time Management, Event Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales/Event Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales/Event Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales/Event Coordinator positions, which can be used as a reference in future career path planning. As a Sales/Event Coordinator, it can be promoted into senior positions as a Meeting/Event Planner III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales/Event Coordinator. You can explore the career advancement for a Sales/Event Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Sales Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Sales Coordinator job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Sales Coordinator.