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Do you like fast paced environments? Are you a natural problem solver? Do you enjoy a challenge? Then we have the perfect role for you! A Customer Success Specialist is dedicated to providing world-class support to customers, drivers and partners. Bungii relies on the customer success team to take care of our community’s toughest issues, handle escalations and provide an environment of positive, genuine and friendly interaction with all stakeholders.
The primary focus of this position is to deliver incredible service in every interaction with customers, drivers and partners. A high level of communication, contagious energy, personability and setting/maintaining a standard of excellence are crucial to this role. A Customer Success Specialist will engage in communication across all Bungii markets, through various support platforms, delivering world-class service. This is a role with a heavy focus on caring for people and continuous process improvement. Those interested should be excited to demonstrate these skills and be eager to work alongside a team of equally driven individuals.
WHAT YOU’LL DO:
WHAT YOU’LL NEED:
COMPANY OVERVIEW:
Bungii is a rapidly growing, app-based company that puts a pickup at your fingertips to help move, haul & deliver large items around town. We’ve been compared to popular ride-sharing apps but instead of moving people, we move people’s stuff. We are experiencing hyper growth as we scale nationally and need your help keeping up with demand. Join team Bungii and become a part of our aggressive expansion.
Job Type: Full-time
Pay: $39,000.00 - $41,000.00 per year
Benefits:
Shift:
Weekly day range:
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Work Location: Hybrid remote in Overland Park, KS 66210
Full Time
IT Outsourcing & Consulting
$58k-73k (estimate)
05/09/2023
09/20/2024
OVERLAND PARK, KS
<25
2015
HARRISON PROFFITT
<$5M
IT Outsourcing & Consulting
The job skills required for Customer Support Specialist include Problem Solving, Planning, Written Communication, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Customer Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist. You can explore the career advancement for a Customer Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
01/27/2022: Johnstown, PA
They are also responsible for conducting surveys on the products or services and communicating customer feedback.
01/30/2022: Chico, CA
A Customer Support Specialist will also replace products or process payment refunds as needed.
01/18/2022: Rockford, IL
They help customers with their queries and complaints.
02/18/2022: Richland, WA
Listen to customer complaints and provide adequate solutions for their problem via phone or email.
02/14/2022: San Diego, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
02/15/2022: Troy, NY
Make Connections and Give Compliments.
01/07/2022: Lompoc, CA
Ensure that customers understand the resolution and provide on-going education to customers.
01/11/2022: Spokane, WA
Compile and analyze customer requirements to give the best advice and resolve their query.
02/20/2022: Pensacola, FL
Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
01/09/2022: Chattanooga, TN
Step 3: View the best colleges and universities for Customer Support Specialist.