Location:

Office, Residential Facility and/or Mobile in Community Setting Baltimore City and Surrounding Communities

Reports To:

Financial Services Manager

Shift:

Weekdays 9:00 am 5:00 pm

There may be occasional changes in schedule to accommodate time-off requests, and coverage for special events or program specific deadlines.

POSITION RESPONSIBILITIES

Organizational Core Values:

All staff are expected to carry out their job tasks in a manner that is consistent with modeling organizational core values. Baltimore Crisis Response Inc’s focus is on quality of care and service to our clients through:

Recovery:

We will seek to improve our client's overall health status by actively pursuing treatment in the most therapeutic, least restrictive and most appropriate setting.

Connection:

We will make available easy access to the crisis system with a clearly defined point of entry and 24-hour availability, closing treatment gaps and facilitating access to critical services including post-discharge support.

Community:

Whenever possible, we will provide clients with supports to get them through their crisis without the removal from familiar surroundings.

Integrity:

We will always try to do the right thing, interacting with both clients and staff to promote a culture of openness, honesty and accountability

Innovation:

We will actively champion creative strategies, practices, and partnerships to enhance and expand our Mission's effectiveness.

Job Overview:

The position will provide support by conducting research, preparing statistical reports, handling information requests, and processing authorizations for services. Assist in the processing of third-party billing, internal residential and medical billing, collections, accounts receivable/payable and other activities. Performs routine administrative functions such as preparing correspondence, receiving visitors, answering phones, arranging conference calls, and scheduling meetings.

Essential Functions:

• Process authorization for services and other related medical billing as approved by supervisor.

• Compiles information and processes bills in invoice format for various contracts/grants on an established periodic basis.

• Review remittance and research denied claims, modify claims based on adjustments required and process for re-submittal.

• Researches and resolves in conjunction with several other departments billing related discrepancies.

• Process reimbursements and collect receipts for documented and approved purchases and travel as assigned and authorized.

• Reconciles accounts receivables to the general ledger to ensure all transactions are posted and recorded correctly and promptly.

• Ensure invoices, credit card statements, expense reimbursements, worksheets and ledger entries are processed and paid timely and correctly.

• Gather receipts and details on credit card expenditures from employees and ensure the information is coded properly in the accounting system.

• Codes such items as invoices, vouchers, expense reports, check requests, etc., with correct codes conforming to standard procedures to ensure proper entry into the financial system.

• Process remittance information from checks, drafts and wire transfers for invoices provided by vendors, reviewing instructions accompanying items to determine proper disposition and crediting accounts in accordance with standard procedures.

• Prepares batch check runs, wire transfers, and other transactions; obtain authorized signature(s) and distribute for payment.

• Handles all vendor correspondence via phone or email; investigates and resolves problems associated with processing of invoices and purchase orders based on credit authorization.

• Act as a liaison as assigned and appropriate for internal and external stakeholders.

• Supporting internal and external meetings through coordination of logistics, preparing presentation materials, and arranging for notetaking or minutes.

• Manage and coordinate videoconferencing, fax, and tele-communications equipment and activities for access, quality, and operational functionality.

• Order and maintain administrative and professional supplies for continuous functional operations.

• Demonstrate adherence to company policies and expectations and behavioral competencies, both explicit and implicit.

• All tasks, projects, and/or duties as assigned and authorized, which are congruent as determined by Direct Supervisor (or designated delegate) to be congruent with the role.

POSITION REQUIREMENTS

Education:

High School Diploma or GED Equivalent, Required

Associate degree in Accounting or Related Field, Preferred

Credentials:

None, Required

Experience:

1-3 years of experience as a financial services professional, Required

Prior experience supporting non-profit operations, Preferred

Additional:

Valid and unrestricted driver’s license, Required

Proficiency with Microsoft Office Suite Products, Required

Proficiency and familiarity with EHR/EMR systems, Preferred

Familiarity with other financial services software systems, Preferred

Physical Demands:

Prolonged periods of sitting at a desk or computer workstation.

Prolonged periods of standing, bending, and reaching.

Must be able to lift weights up to 50 pounds at times.

Psycho-Social Demands:

Seeks guidance / help proactively to support safety and quality care.

Demonstrates skill of distress-tolerance to maintain calm and safety.

Models positive regard with all members of the community of care.

Establishes and maintains interpersonal boundaries.

Maintains personal and situational awareness through self-reflection.

Practices ethical, evidence-based, and person-first decision-making.

POSITION REWARDS

Benefits:

Full-Time - Eligible

Medical Insurance: Health, Dental, Vision

Life and Accidental Death & Dismemberment Insurance

Sick Leave, Vacation Leave, Personal Time Off and Additional Leave

403(b) Defined Contribution Retirement Plan

Tuition Assistance and/or Reimbursement

DIVERSITY & EQUAL EMPLOYER OPPORTUNITY STATEMENT

Baltimore Crisis Response Inc. is an Equal Employment Opportunity Employer. BCRI will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to the individual or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the organization.