Summary Defense Finance and Accounting Services (DFAS) mission is to lead the DoD in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information. DUTY LOCATION OF THESE POSITIONS IS INDIANAPOLIS, IN. THEY ARE NOT REMOTE POSITIONS. Responsibilities Processes a variety of personnel actions including promotions, separations, benefits elections, pay related adjustments and changes in employee data. Extracts, updates and verifies data from both automated systems and hard copy records using automated reporting applications, verifies information in accordance with regulations and standards and determines the need for corrections. Receives and answers telephonic, automated and written inquiries concerning current or former employees, position records, training history, benefits information and related data, or information related to one or more aspects of basic HR operations. Works with, and provides assistance to, other staff members and customers concerning employee and position records, training information, and the processing of personnel actions. Provides a wide range of information concerning all aspects of the Federal Employee Health Benefits (FEHB), and Thrift Savings Plan (TSP) Program to employees concerning eligibility, enrollment, and basic features. Performs a variety of clerical tasks as needed in execution of technical support duties. Requirements Conditions of Employment Qualifications Specialized Experience: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-04) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as performing administrative support functions in the area of Human Resources (HR). Examples of specialized experience include: inputting and/or extracting data into an automated Human Resources (HR) or compensation system, verifying and updating training, benefits or personnel and position data and records, processing a variety of personnel actions related to employment, providing basic HR information to customers. Paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social) is qualifying. Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience. Education GS-05 Four years of education above high school may be substituted to meet the specialized experience requirement Equivalent combinations of education and experience may be used to substitute for the specialized experience requirement. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university. You must report only attendance and/or degrees from schools accredited by accrediting institutions that are recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html). If you claim qualifications based on education, and do not submit a transcript, your education will not be used in making a qualification determination and you may be found "not qualified". Education completed in foreign colleges or universities may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence at the time of application. Late submissions of proof of accreditation will not be accepted. Click on the link for a list of accredited organizations recognized as specializing in interpretation of foreign education credentials. Additional Information THE DUTY LOCATION OF THESE POSITIONS IS INDIANAPOLIS, IN. THEY ARE NOT REMOTE POSITIONS. Situational telework in the local, Indianapolis, area may be approved based on mission requirements and supervisory approval. Moving expenses will not be paid. A one year probationary period may be required. Telework availability will be based upon the mission requirements and supervisory determination. We may use this announcement to fill additional vacancies within 90 days of the closing date. Travel requirement is None. DoD Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the full performance level only. Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, Males born after 12-31-59 must be registered or be exempt from Selective Service (see http://www.sss.gov). Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: If you are a displaced Federal Civil Service employee and attain a rating of at least 80, you may be entitled to receive special priority selection under the ICTAP. For more information on ICTAP, click here ICTAP Guidance. NOTE: If you have never worked for the Federal Government, you are NOT ICTAP eligible. Drug Testing is not required Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level. The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements. All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance.