• Designs and/or coordinates the development and delivery of credit and noncredit courses and workshops; work may involve conducting surveys and interviews in assigned areas to determine educational and training needs, and ensuring that courses are designed in accordance with student/participant needs and applicable policies and guidelines.
• Recruits, recommends, and hires part-time faculty to conduct assigned educational and training programs in accordance with established College procedures; and supervises support staff to ensure that work is performed in compliance with applicable laws, policies, and procedures.
• Coordinates with faculty, students, the marketing department, and other internal/external staff, departments, and/or agencies to communicate course and departmental information; provide recommendations; identify potential funding sources; participate in the development of marketing materials, schedules, and proposals; and/or facilitate related departmental operations.
• Assists with evaluating training programs, materials, and other educational resources; work may involve researching and analyzing data on workforce trends and other information, and making or implementing recommendations based on findings.
• Prepares and maintains records, reports, and other documentation, to ensure timely and accurate documentation, present findings, and comply with applicable laws, policies, and procedures.
• Performs other duties of a similar nature or level.
• This job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

• Principles and practices of data and information research and analysis;
• Training principles;
• Course design principles;
• Best practices, trends and emerging technologies;
• Basic principles and methods of qualitative and quantitative research;
• Basic principles and methods of critical thinking and analysis;
• Trends in job search methods, local hiring, and employment;
• Techniques and methods of tracking progress and results;
• Basic concepts and methods of project management;
• Applicable federal, state and local laws, codes, regulations;
• Customer service principles;
• Specialized equipment relevant to area of assignment;
• Modern office technology.

• Designing courses and workshops;
• Monitoring and tracking program measurement results;
• Gathering data, analyzing findings, and applying logic and reason;
• Authoring reports, documents and presentations;
• Compiling, sorting and articulating issues and recommendations;
• Coordinating deadlines and prioritizing competing demands;
• Researching industry trends, solutions and best practices;
• Organizing and maintaining records and files;
• Interpreting and applying applicable laws, codes, regulations and standards;
• Providing customer service;
• Prioritizing and assigning work;
• Utilizing a computer and relevant software applications;
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information.

None.