Restaurant Supervisor - Aleteo Rooftop Restaurant

About Zachry Hospitality

Based in San Antonio, Texas, Zachry Hospitality is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hospitality, we are committed to extraordinary service tailored to the specific needs of the market and our guests. From developing new hotel assets and renovating existing properties to owning and operating profitably managed assets, Zachry remains dedicated to the core values of our long history of success:

We are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

Together We Can Do Great Things®  Every Person Matters®   This Is More Than A Job®

The Monarch San Antonio - A Legacy of Service and Sophistication

The Monarch San Antonio, part of the Curio Collection by Hilton, is a 200-room, 17-story boutique hotel located in the Hemisfair District of downtown San Antonio. It is set to open in early 2026 and is inspired by the Monarch butterfly that migrates through the region each winter. The hotel will feature a full-service spa, a terrace pool, and five food and beverage concepts, including a rooftop restaurant and bar.

Just steps from the iconic River Walk and The Alamo, The Monarch will offer more than a place to stay. It will be a place to belong, to connect, and to be inspired.

At The Monarch San Antonio, our purpose is expressed through service - gracious, genuine, and unforgettable. Much like the city we call home, we believe in honoring tradition while embracing modern elegance. Every detail, every interaction, and every experience is designed to reflect the spirit of San Antonio and the dignity of service.

As we prepare to open our doors, we are building a team dedicated to excellence, passionate about hospitality, and driven by purpose. Together, we will create exceptional moments and lasting impressions for every guest who walks through our doors.

Position Overview

The Restaurant Supervisor at Aleteo Rooftop Restaurant is responsible for supporting daily front of house operations and providing hands on floor leadership during service. This role assists with service execution, team support, and guest engagement while upholding luxury brand standards in a high energy rooftop environment. The Restaurant Supervisor works closely with restaurant leadership to ensure smooth service flow and exceptional guest experiences.

Essential Functions

Floor Leadership and Service Execution

• Provide active floor supervision during service periods at Aleteo Rooftop Restaurant.
• Support service flow, table management, and guest pacing.
• Ensure service standards, timing, and presentation are consistently executed.
• Assist with opening and closing duties and shift execution.

Guest Experience

• Engage with guests to deliver warm, energetic, and memorable dining experiences.
• Assist in resolving guest concerns promptly and professionally.
• Monitor guest satisfaction and communicate feedback to leadership.
• Represent the Aleteo brand with professionalism and enthusiasm.

Team Support and Training

• Support and coach servers, bartenders, and support staff during service.
• Reinforce service standards, teamwork, and professionalism.
• Assist with onboarding and training of new team members.
• Lead by example in appearance, attitude, and service execution.

Operational Support

• Assist with side work, cleanliness, and organization of service areas.
• Support responsible alcohol service standards.
• Assist leadership with inventory awareness and operational needs.
• Ensure compliance with service procedures and policies.

Compliance and Safety

• Ensure compliance with health, safety, sanitation, and alcohol service regulations.
• Follow all company policies and brand standards.
• Report safety or service issues to management promptly.

Other Duties

• Perform additional responsibilities as assigned by restaurant leadership.
• Maintain a flexible work schedule including evenings, weekends, and holidays.

Qualifications

• Minimum 2 to 4 years of restaurant experience, preferably in a high volume or rooftop environment.
• Previous supervisory or lead experience preferred.
• Strong guest service focus and leadership presence.
• Ability to work efficiently in a fast paced environment.
• Excellent communication and teamwork skills.
• Food and Alcohol Service Certifications required.