Back Waiter - Oak & Amber Steakhouse

About Zachry Hospitality

Based in San Antonio, Texas, Zachry Hospitality is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hospitality, we are committed to extraordinary service tailored to the specific needs of the market and our guests. From developing new hotel assets and renovating existing properties to owning and operating profitably managed assets, Zachry remains dedicated to the core values of our long history of success:

We are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

Together We Can Do Great Things®  Every Person Matters®   This Is More Than A Job®

The Monarch San Antonio - A Legacy of Service and Sophistication

The Monarch San Antonio, part of the Curio Collection by Hilton, is a 200-room, 17-story boutique hotel located in the Hemisfair District of downtown San Antonio. It is set to open in early 2026 and is inspired by the Monarch butterfly that migrates through the region each winter. The hotel will feature a full-service spa, a terrace pool, and five food and beverage concepts, including a rooftop restaurant and bar.

Just steps from the iconic River Walk and The Alamo, The Monarch will offer more than a place to stay. It will be a place to belong, to connect, and to be inspired.

At The Monarch San Antonio, our purpose is expressed through service - gracious, genuine, and unforgettable. Much like the city we call home, we believe in honoring tradition while embracing modern elegance. Every detail, every interaction, and every experience is designed to reflect the spirit of San Antonio and the dignity of service.

As we prepare to open our doors, we are building a team dedicated to excellence, passionate about hospitality, and driven by purpose. Together, we will create exceptional moments and lasting impressions for every guest who walks through our doors.

Position Summary

The Back Waiter at Oak & Amber Steakhouse supports the front of house service team by ensuring seamless service execution, table readiness, and guest support throughout the dining experience. This role plays a critical part in maintaining the pace, polish, and elevated standards of a luxury steakhouse environment.

Essential Functions

Service Support and Execution

• Support Front Waiters by assisting with table maintenance, food delivery, and guest needs.
• Ensure tables are properly set, cleared, and reset according to service standards.
• Assist with timely delivery of food and beverages to guests.
• Maintain awareness of service flow and guest pacing.

Guest Experience

• Provide courteous, attentive, and professional support to guests.
• Anticipate guest needs and respond promptly to requests.
• Support the overall guest experience through attention to detail.
• Maintain a calm and professional demeanor during service.

Operational Responsibilities

• Maintain cleanliness and organization of service stations and dining areas.
• Assist with polishing glassware, silverware, and tableware.
• Support opening and closing side work duties.
• Communicate effectively with service and culinary teams

Teamwork and Professionalism

• Work collaboratively with Front Waiters, bartenders, and support staff.
• Follow direction from restaurant leadership and service captains.
• Demonstrate reliability, professionalism, and teamwork.
• Accept coaching and feedback to support development.

Compliance and Safety

• Follow all health, safety, sanitation, and food handling standards.
• Adhere to responsible alcohol service policies.
• Maintain a safe and clean work environment.

Other Duties

• Perform additional responsibilities as assigned by Senior leadership.
• Maintain availability for evenings, weekends, and holidays.

Physical & Working Conditions

•  Must be able to stand for extended periods and work in a fast-paced kitchen environment.
•  Flexible schedule including weekends, holidays, and special events. 

Qualifications

• Previous restaurant experience preferred but not required.
• Strong work ethic and attention to detail.
• Ability to work efficiently in a fast-paced environment.
• Positive attitude and willingness to learn.
• Food and Alcohol Service Certifications required.