Front Waiter - Oak and Amber Steakhouse - The Monarch SA

About Zachry Hospitality

Based in San Antonio, Texas, Zachry Hospitality is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hospitality, we are committed to extraordinary service tailored to the specific needs of the market and our guests. From developing new hotel assets and renovating existing properties to owning and operating profitably managed assets, Zachry remains dedicated to the core values of our long history of success:

We are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

Together We Can Do Great Things®  Every Person Matters®   This Is More Than A Job®

The Monarch San Antonio - A Legacy of Service and Sophistication

The Monarch San Antonio, part of the Curio Collection by Hilton, is a 200-room, 17-story boutique hotel located in the Hemisfair District of downtown San Antonio. It is set to open in early 2026 and is inspired by the Monarch butterfly that migrates through the region each winter. The hotel will feature a full-service spa, a terrace pool, and five food and beverage concepts, including a rooftop restaurant and bar.

Just steps from the iconic River Walk and The Alamo, The Monarch will offer more than a place to stay. It will be a place to belong, to connect, and to be inspired.

At The Monarch San Antonio, our purpose is expressed through service - gracious, genuine, and unforgettable. Much like the city we call home, we believe in honoring tradition while embracing modern elegance. Every detail, every interaction, and every experience is designed to reflect the spirit of San Antonio and the dignity of service.

As we prepare to open our doors, we are building a team dedicated to excellence, passionate about hospitality, and driven by purpose. Together, we will create exceptional moments and lasting impressions for every guest who walks through our doors.

Position Summary

The Front Waiter at Oak & Amber Steakhouse is responsible for delivering a refined, personalized dining experience through attentive service, strong product knowledge, and polished hospitality. This role serves as the primary point of contact for guests throughout their dining experience, guiding them through menu selections while representing the elevated standards of a luxury steakhouse.

Essential Functions

Guest Service and Experience

• Provide warm, professional, and attentive table service throughout the guest dining experience.
• Guide guests through menu selections including steaks, sides, wine, and cocktails.
• Anticipate guest needs and personalize service to enhance satisfaction.
• Maintain a calm, confident presence in a fine dining environment.

Menu and Product Knowledge

• Demonstrate thorough knowledge of food, beverage, and wine offerings.
• Communicate menu details including preparation methods, ingredients, and pairings.
• Support upselling initiatives through thoughtful recommendations.
• Stay informed on menu changes and daily features.

Service Execution

• Follow all service standards, timing, and table maintenance procedures.
• Coordinate service with support staff to ensure seamless execution.
• Accurately enter orders and manage checks.
• Ensure tables are properly set, cleared, and maintained throughout service.

Teamwork and Professionalism

• Work collaboratively with bartenders, support staff, and culinary teams.
• Maintain a polished appearance and professional demeanor at all times.
• Accept coaching and feedback to support continuous improvement.
• Contribute to a respectful and team-oriented work environment.

Compliance and Safety

• Follow all health, safety, sanitation, and food handling standards.
• Adhere to responsible alcohol service laws and company policies.
• Maintain cleanliness and organization of assigned service areas.

Other Duties

• Perform additional responsibilities as assigned by restaurant leadership.
• Maintain availability for evenings, weekends, and holidays.

Qualifications

• Minimum 2 years of fine dining or upscale restaurant service experience preferred.
• Strong communication and guest service skills.
• Ability to work efficiently in a fast-paced environment.
• Professional demeanor and attention to detail.
• Food and Alcohol Service Certifications required.