What are the responsibilities and job description for the Payments Operations Specialist position at wellsfargo?
Description
Title: Payments Operations Specialist
Location: 755 Grant St Concord, CA
Duration: 9 months
Work Engagement: W2
Work Schedule: 3 days in office/2 days remote
Compensation: $35-40/hr is the pay range that the employer reasonably expects to pay for this position
Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits
Summary:
We are seeking a detail-oriented, task-driven Payments Operations Specialist to support Payments Registration activities within a high-volume, process-focused environment. This role works heavily out of a shared inbox queue, monitoring and processing mandated and value‑add registrations, updating tracking logs, and completing clean-up initiatives.
The ideal candidate is highly organized, self‑motivated, able to follow defined procedures, and comfortable managing repetitive tasks with accuracy and consistency.
Responsibilities:
Work out of a shared inbox queue to complete payment registration tasks.
Monitor completion of required forms and update logs once actions are completed.
Maintain and track all work from intake through completion to ensure timely processing.
Support clean-up efforts due to customer exits and overall volume reduction initiatives.
Monitor and maintain the tracking log as part of team KPIs.
Participate in or support low-complexity initiatives.
Review basic/tactical issues, policies, or procedures where answers are easily obtainable.
Receive direction from a supervisor and use judgment within defined parameters while learning policies, procedures, and compliance requirements.
Provide information and support to client personnel within the department.
Qualifications:
Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.
Ability to track and manage tasks from intake to completion.
Strong attention to detail and ability to work independently.
Proficiency with Microsoft Outlook, Excel, SharePoint, and general Microsoft Office products.
Strong written communication skills (no direct customer interaction required).
Experience with payment networks, merchant services, or payment operations (highly preferred but not required)
Self-starter with excellent attention to detail
Strong task and time management
Ability to work within structured procedures and defined guidelines
Salary : $35 - $40