What are the responsibilities and job description for the Payments Operations Specialist (contract) position at Wells Fargo?
Description
Title: Payments Operations Specialist
Location: 755 Grant St Concord, CA
Duration: 9 months
Work Engagement: W2
Work Schedule: 3 days in office/2 days remote
Compensation: $35-40/hr is the pay range that the employer reasonably expects to pay for this position
Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits
Summary:
We are seeking a detail-oriented, task-driven Payments Operations Specialist to support Payments Registration activities within a high-volume, process-focused environment. This role works heavily out of a shared inbox queue, monitoring and processing mandated and value‑add registrations, updating tracking logs, and completing clean-up initiatives.
The ideal candidate is highly organized, self‑motivated, able to follow defined procedures, and comfortable managing repetitive tasks with accuracy and consistency.
Responsibilities:
Title: Payments Operations Specialist
Location: 755 Grant St Concord, CA
Duration: 9 months
Work Engagement: W2
Work Schedule: 3 days in office/2 days remote
Compensation: $35-40/hr is the pay range that the employer reasonably expects to pay for this position
Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits
Summary:
We are seeking a detail-oriented, task-driven Payments Operations Specialist to support Payments Registration activities within a high-volume, process-focused environment. This role works heavily out of a shared inbox queue, monitoring and processing mandated and value‑add registrations, updating tracking logs, and completing clean-up initiatives.
The ideal candidate is highly organized, self‑motivated, able to follow defined procedures, and comfortable managing repetitive tasks with accuracy and consistency.
Responsibilities:
- Work out of a shared inbox queue to complete payment registration tasks.
- Monitor completion of required forms and update logs once actions are completed.
- Maintain and track all work from intake through completion to ensure timely processing.
- Support clean-up efforts due to customer exits and overall volume reduction initiatives.
- Monitor and maintain the tracking log as part of team KPIs.
- Participate in or support low-complexity initiatives.
- Review basic/tactical issues, policies, or procedures where answers are easily obtainable.
- Receive direction from a supervisor and use judgment within defined parameters while learning policies, procedures, and compliance requirements.
- Provide information and support to client personnel within the department.
- Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.
- Ability to track and manage tasks from intake to completion.
- Strong attention to detail and ability to work independently.
- Proficiency with Microsoft Outlook, Excel, SharePoint, and general Microsoft Office products.
- Strong written communication skills (no direct customer interaction required).
- Experience with payment networks, merchant services, or payment operations (highly preferred but not required)
- Self-starter with excellent attention to detail
- Strong task and time management
- Ability to work within structured procedures and defined guidelines
Salary : $35 - $40