What are the responsibilities and job description for the Alexandria’s House Support Staff position at Volunteers of America Eastern Washington?
Description
Join a Team That Helps Young Families Thrive
At Volunteers of America (VOA), our work is rooted in the belief that every young parent deserves safety, stability, and the opportunity to build a healthy, independent future. Through programs like Alexandria’s House, we walk alongside young mothers and their children—offering encouragement, structure, and a nurturing place to call home.
Our team is compassionate, mission-focused, and deeply committed to creating positive change. We care about the individuals we serve, and we support one another as colleagues. If you’re someone who values meaningful work, connection, and purpose, we invite you to consider joining us.
Alexandria’s House Support Staff play an essential role in creating a safe, supportive environment for young mothers and their children. In this role, you’ll help residents develop the skills they need to move toward independence—such as parenting, daily living routines, and household responsibilities—while offering steady encouragement every step of the way.
Support Staff build trusting, respectful relationships with residents and provide coaching through everyday challenges. Grounded in positive youth development principles, you’ll help foster a warm, structured atmosphere where young families can feel supported and empowered. This role also includes helping maintain the cleanliness, safety, and overall upkeep of the home.
Requirements
Position Type & Schedule
This is a part- time position with a primary need for afternoon and evening availability but ideal for individuals who can offer consistency across a variety of times including day shift (9a-5p), swing shift (5p-9p), and night shift (9p-9a).
In this role, you will:
- Support residents with daily routines such as meal preparation, clean-up, and household chores
- Work alongside residents to encourage participation in assigned responsibilities and activities
- Follow shift checklists and the House Maintenance Plan to help ensure a clean, safe, and welcoming living environment
- Help plan and participate in special events and recreational activities that build connection and community
- Document billable services in accordance with program requirements to support overall program goals
Required Education & Experience
- High School Diploma or GED/HSEC
- One (1) year of experience working directly with children or two (2) years of post-secondary education
Required Certifications (May be obtained at no cost within six months of hire)
- CPR/First Aid Certification
- Bloodborne Pathogens Training
- Food Handler Permit
Additional Requirements
- TB test prior to employment (or negative test results from within the past 8 months; available at no cost upon hire)
- Tdap and Influenza vaccinations prior to employment (or current documentation)
- Ability to pass a Washington DCYF background check
- Must be at least 21 years of age in accordance with program requirements
If you’re looking for work that truly matters—and a team that values compassion, growth, and collaboration—we’d love to connect with you. Your presence can make a lasting difference in the lives of young families.