Assistant Manager - QSR / Fast-Casual

We are seeking a high-energy, hands-on Assistant Manager to join a growing quick-service restaurant concept in Brockton, MA. This is an excellent opportunity for an experienced Shift Leader, Assistant Manager, or AGM who is ready to take on greater leadership responsibility in a fast-paced, high-volume restaurant environment.

The ideal candidate is a strong people leader who can confidently direct a team, maintain accountability, make decisions under pressure, and help develop future Shift Leaders and management talent.

Key Responsibilities

• Lead and direct restaurant operations during assigned shifts.
• Provide clear direction, coaching, and accountability to team members.
• Maintain a strong leadership presence, particularly during evening and weekend shifts.
• Help build and develop a strong team of Shift Leaders and hourly employees.
• Address performance issues directly and professionally when necessary.
• Make proactive operational decisions and respond effectively to changing business needs.
• Oversee cash handling, opening/closing procedures, and daily shift execution.
• Assist with employee scheduling and staffing needs.
• Support inventory management and product controls.
• Maintain food quality, cleanliness, safety, and service standards.
• Ensure team members follow company procedures and operational standards.
• Help create a positive, productive, and accountable restaurant culture.
• Support the General Manager with day-to-day operations and special initiatives.

Ideal Candidate Profile

• Previous restaurant management experience required — Shift Lead, Shift Manager, Assistant Manager, or AGM experience is preferred.
• Experience in a QSR, fast-casual, or other high-volume restaurant environment strongly preferred.
• High-energy and comfortable working in a fast-paced operation.
• Able to effectively multitask and manage several priorities at once.
• Strong communication and direction-giving skills.
• Confident leading a team and holding employees accountable.
• Comfortable having direct conversations and addressing performance issues when necessary.
• Proactive decision-maker who takes ownership rather than waiting to be directed.
• Highly dependable and punctual — reliability and attendance are critical.
• Strong team-building and employee-development skills.
• Professional, mature, and serious about building a long-term career in restaurant operations.

What We're Looking For

We are looking for someone who is ready to lead from the floor, not simply manage from the office. The right candidate will be visible during busy shifts, hold the team accountable, develop employees, and help create a stable and high-performing restaurant operation.

If you are an experienced restaurant leader who thrives in a high-energy, high-volume environment and wants a clear path toward General Manager, this is an excellent opportunity to grow with an expanding restaurant organization.

The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.