What are the responsibilities and job description for the Director of Operations/COO position at Pro Talent Solutions?
Director of Operations / COO
Tri-State Area/Hybrid
$180k - $250k
A rapidly growing healthcare company is seeking a Director of Operations / COO to build, scale, and operate a high-performing organization. This role requires exceptional drive, ambition, and execution skills, with a focus on developing operational infrastructure, driving provider engagement, and ensuring organizational excellence as the company continues to expand.
Responsibilities:
-
Recruit, onboard, and retain top clinical providers while fostering a culture that prioritizes their needs and satisfaction.
-
Design and implement operational systems and processes to streamline daily functions across all business units.
-
Work closely with clients to ensure satisfaction and long-term relationship success.
-
Oversee the implementation of clinical and administrative systems to ensure compliance and efficiency.
-
Develop and track KPIs to monitor operational performance and profitability at both company and provider levels.
-
Collaborate with the finance team to analyze financial data and optimize company-wide performance.
-
Provide strong leadership and communication, maintaining both a strategic perspective and a hands-on approach to execution.
-
Drive a results-oriented culture with clear accountability and continuous improvement.
Requirements:
-
7 years of progressive leadership experience in healthcare operations, ideally within the SNF or post-acute space.
-
Proven ability to operate a business at a high level, balancing strategy and execution.
-
Strong financial and analytical acumen with a data-driven mindset.
-
Excellent communication, leadership, and interpersonal skills with the ability to command a room and inspire confidence.
-
High tolerance for ambiguity and a willingness to roll up your sleeves and do the hard work as the company scales.
Salary : $180,000 - $250,000