What are the responsibilities and job description for the End User Support (5424) position at NextPath Workforce Solutions?
NextPath Workforce Solutions is currently seeking an End User Support Analyst to join our client’s team in Saint Petersburg, FL. This is a contract position with a hybrid (remote/onsite) work arrangement.
SALARY: $30/hour (depending on experience)
Unfortunately, at this time our client is unable to sponsor or transfer visas. Only candidates authorized to work in the US without sponsorship should apply.
Requirements
NextPath is a strategic talent partner connecting skilled professionals with organizations driving innovation and growth. Our recruiting team brings more than 80 years of combined experience delivering workforce solutions that align the right talent with the right opportunities. We work with leading companies across the country, offering flexible engagement models including contract, project-based, contract-to-hire, and direct hire roles.
If the position above doesn’t seem to fit, we have a variety of roles that could be a match. Feel free to reach out by emailing your resume to apply@nextpathcp.com for a recruiter to engage.
We are an Equal Opportunity Employer
View all open jobs: http://www.nextpathcp.com
The post End User Support (5424) appeared first on NextPath Career Partners.
SALARY: $30/hour (depending on experience)
Unfortunately, at this time our client is unable to sponsor or transfer visas. Only candidates authorized to work in the US without sponsorship should apply.
Requirements
- Advanced-level telephone and on-site end-user support experience
- Proficiency in installing, troubleshooting, and maintaining computer hardware and software
- Experience with Windows 7 Operating System
- Knowledge of Microsoft Office 2010 and 2013
- Strong documentation skills in call tracking systems
- Install, configure, troubleshoot, and resolve issues on hardware and software via phone, remote access, or on-site support
- Monitor call tracking system for new incidents and requests, resolving issues within service level agreements
- Document all activity thoroughly in the call tracking system
- Communicate technical information clearly to non-technical users
- Assist with installing corporate standard software images
- Stay updated on company policies and procedures related to technology support
- Report system issues affecting quality or reliability to management
- Record product problems and solutions in a knowledge database
- Participate in testing new product releases and enhancements
- Lead or support cross-functional projects requiring coordination
NextPath is a strategic talent partner connecting skilled professionals with organizations driving innovation and growth. Our recruiting team brings more than 80 years of combined experience delivering workforce solutions that align the right talent with the right opportunities. We work with leading companies across the country, offering flexible engagement models including contract, project-based, contract-to-hire, and direct hire roles.
If the position above doesn’t seem to fit, we have a variety of roles that could be a match. Feel free to reach out by emailing your resume to apply@nextpathcp.com for a recruiter to engage.
We are an Equal Opportunity Employer
View all open jobs: http://www.nextpathcp.com
The post End User Support (5424) appeared first on NextPath Career Partners.
Salary : $30