Warranty Coordinator I

Join a Global Leader in Workforce Solutions - Net2Source Inc.
Who We Are
Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500 . Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.

Title: Warranty Analyst I 
Start Date: asap
Schedule: 7:30 am - 4:00 pm, however, must be flexible to accommodate international calls/customers. Overtime might be required at times.
Category: contingent (standard temporary worker, W2)
Duration: 6 months, extension and/or conversion possible based on performance and business needs. When a work order is extended, it is extended in 6 months increments.
Work Site: 2307 Oregon St, Oshkosh, WI 54902
WFH? Working from home is sometimes possible, however set weekdays, or a set number of days WFH, is not possible. At times, they will need to be in the office 5 days per week, while other weeks they can work from home 2 days. It will vary on team workload, scheduled responsibilities, and business activities.
Interview: 1 MS Teams interview followed by 1 onsite interview for the strongest candidates

Job Description:
The Warranty Analyst is responsible for providing leadership and direction to exceed quality standards and customers' expectations with continuous improvements to reduce labor and material costs.

YOUR IMPACT:
These duties are not meant to be all-inclusive, and other duties may be assigned:
• Document and maintain all warranty repairs by means of a database filing system.
• Work with engineering and manufacturing personnel to resolve repetitive warranty claims.
• Contact customers to schedule a Service Technician to perform warranty repairs on the road.
• Set up all necessary connections for the Service Technicians on the road; this would include flights, rental cars, hotels, money, and working locations.
• Maintain a strong background of new products developed by [business].
• Exhibit good computer skills using One-Warranty and Microsoft Office systems.
• Maintain a strong background of new products developed by [business].
• Initiate work order numbers for incoming warranty.
• Create no-charge sales orders, track parts, and provide tracking using ERP system.

Minimum Qualifications
• Associate's degree and three (3) years of related experience
• Strong data entry skills
• Excellent customer service skills
• Ability to multi-task and prioritize
• A proactive self-started with strong attention to detail

Preferred Qualifications:
• Bachelor's degree in a related field and two (2) or more years of relevant experience
• Strong verbal presentation and written communication skills
• Excellent time management and organizational skills
• Microsoft Office proficiency
• Services and warranty experience

WORKING CONDITIONS:
The following represents general working conditions for this office-based role. Specific conditions may vary depending on business needs and individual circumstances.
• This role is primarily performed in a professional office environment with standard lighting, ventilation, and temperature-controlled settings.
• Duties are largely sedentary, requiring extended periods of sitting and using a computer and telephone.
• Visual acuity to operate a computer and read documents is required, along with auditory ability to participate in virtual and in-person meetings.
• Occasional movement within the office environment is necessary, including walking short distances, standing, or reaching for files.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Why Work With Us?
We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.
Our Commitment to Inclusion & Equity
Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.
Awards & Recognition
• America's Most Honored Businesses (Top 10%)
• Fastest-Growing Staffing Firm by Staffing Industry Analysts
• INC 5000 List for Eight Consecutive Years
• Top 100 by Dallas Business Journal
• Spirit of Alliance Award by Agile1
Ready to Level Up Your Career?
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