Repair Technician II

Join a Global Leader in Workforce Solutions - Net2Source Inc.

Who We Are
Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500 . Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.

Title: Medical Device Repair Technician - Infusion Pump Service
Duration: 12 months contract
Location: Salt Lake City, UT 

Shift: Standard Business Hours

Position Summary
• Perform repair, refurbishment, and investigation of infusion pumps and related medical devices.
• Troubleshoot and analyze device failures to determine root cause at component level.
• Support product complaint investigations (PCI) and ensure accurate documentation in systems.
• Contribute to quality compliance, training, and continuous improvement activities.

Responsibilities
• Perform routine and complex repair, rework, refurbishment, and upgrades of medical devices
• Troubleshoot returned devices and identify root cause issues
• Perform Level 0 and Level 1 Product Complaint Investigations (PCI)
• Document repair activities, labor, materials, and complaint details in Oracle system
• Support out-of-box failure analysis and yield improvement initiatives
• Assist with engineering studies and investigations
• Work with QA, Customer Service, and Global Complaint teams to resolve issues
• Provide on-the-job training support for new employees
• Maintain compliance with cGMP and quality system regulations
• Maintain a clean and organized work environment
• Support special projects as required

Qualifications

Education:
• High School diploma or GED required
• Associate degree in a technical discipline preferred

Experience:
• 1-3 years of experience in high-tech manufacturing, service repair, or related field
• Hands-on experience repairing electronic or electro-mechanical equipment
• Experience working with PCBs, circuit boards, or small devices preferred

Skills:
• Strong troubleshooting and root cause analysis skills
• Ability to repair at component level
• Experience with soldering and testing equipment (multimeters, oscilloscopes)
• Ability to read schematics and technical drawings
• Knowledge of cGMP and quality systems
• Strong analytical thinking and problem-solving skills
• Good verbal and written communication skills
• Strong attention to detail and quality focus

Additional Preferred Experience:
• Experience repairing consumer electronics (gaming consoles, appliances, etc.)
• Hands-on DIY or hobby electronics experience
• Experience with hardware/software integration or interface rebuilding

Additional Requirements:
• Must be at least 18 years of age
• Travel up to 25%

Physical Requirements & Work Environment:
• Service repair hub environment
• High level of manual dexterity and hand-eye coordination required
• Ability to lift 30-40 lbs

Why Work With Us?
We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.

Our Commitment to Inclusion & Equity
Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.

Awards & Recognition
• America's Most Honored Businesses (Top 10%)
• Fastest-Growing Staffing Firm by Staffing Industry Analysts
• INC 5000 List for Eight Consecutive Years
• Top 100 by Dallas Business Journal
• Spirit of Alliance Award by Agile1

Ready to Level Up Your Career?
Click Apply Now and let's make it happen.