What are the responsibilities and job description for the Accounts Receivable Specialist position at Massman Companies?
Brief Description
Massman Companies is searching for an Accounts Receivable Specialist. As part of a team, you will be responsible for accurately and efficiently invoicing customers through NetSuite. This role supports 5 business units across 4 states and needs to have excellent communication skills. This role plays a key part in maintaining healthy cash flow, building strong relationships with customers, and supporting the finance team with reconciliations and reporting.
Key Responsibilities
Invoice Management
Education & Experience
Massman Companies is a leader in the design and manufacturing of precision automated machinery, Massman Companies has been providing innovative packaging systems for over 40 years. From liquid filling to case packing to palletizing, Massman has solutions for a wide range of automation needs. Massman Companies include Massman Automation, ADCO, EDL, Ideal Pase, DTM Packaging, and New England Machinery.
Massman Companies prides itself on being family friendly, with our Values focused on Employee Wellness, Community Leadership, and Integrity.
Employee Wellness: Family first. Creating career, personal, and financial wellness for all employees, embodies the Massman Employee Wellness value.
Community Leadership: Lifting communities. Contributing positively where we live with our talents and resources.
Integrity: Honesty always. Doing what is right, not what is easy.
Massman Companies is searching for an Accounts Receivable Specialist. As part of a team, you will be responsible for accurately and efficiently invoicing customers through NetSuite. This role supports 5 business units across 4 states and needs to have excellent communication skills. This role plays a key part in maintaining healthy cash flow, building strong relationships with customers, and supporting the finance team with reconciliations and reporting.
Key Responsibilities
Invoice Management
- Prepare, issue, and distribute customer invoices in a timely and accurate manner.
- Monitor customer accounts for overdue balances and initiate collection activities as needed.
- Contact customers regarding past due invoices through phone, email, and written correspondence.
- Resolve billing discrepancies, short payments, and customer disputes in a professional manner.
- Maintain positive relationships with customers while ensuring adherence to payment terms.
- Perform regular account reconciliations to ensure accuracy of AR balances.
- Prepare AR aging reports and escalate significant issues to management.
- Assist with month-end close by providing supporting documentation and reconciliations.
- Working additional hours, when necessary, to meet month end goals.
- Maintain organized records of all AR transactions in compliance with company policies and applicable regulations.
- Assist in streamlining AR processes to improve efficiency and accuracy.
- Support audits by providing requested documentation in a timely manner.
Education & Experience
- Associate’s degree in Accounting, Finance, or related field preferred; equivalent work experience accepted.
- 5 years of accounts receivable, billing, or related accounting experience required.
- Experience with milestone invoicing and service invoicing preferred.
- Experience with NetSuite strongly preferred.
- Must have a clear understanding of sales cycle from customer proposal through payment collection.
- Strong attention to detail and accuracy.
- Excellent organizational and time-management skills.
- Proficient in Microsoft Excel and other MS Office applications.
- Strong communication skills, both written and verbal.
- Ability to work independently and as part of a team in a fast-paced environment.
- Customer-focused mindset with a commitment to professional service.
- Fundamental knowledge of GAAP principles.
Massman Companies is a leader in the design and manufacturing of precision automated machinery, Massman Companies has been providing innovative packaging systems for over 40 years. From liquid filling to case packing to palletizing, Massman has solutions for a wide range of automation needs. Massman Companies include Massman Automation, ADCO, EDL, Ideal Pase, DTM Packaging, and New England Machinery.
Massman Companies prides itself on being family friendly, with our Values focused on Employee Wellness, Community Leadership, and Integrity.
Employee Wellness: Family first. Creating career, personal, and financial wellness for all employees, embodies the Massman Employee Wellness value.
Community Leadership: Lifting communities. Contributing positively where we live with our talents and resources.
Integrity: Honesty always. Doing what is right, not what is easy.