What are the responsibilities and job description for the Accounts Receivable Specialist position at MAFÉ Resources?
Accounts Receivable & Collections Specialist
Location: On-site | Full-time
Industry: Manufacturing
Do you thrive on solving financial puzzles, taming disorganized account data, and creating smooth customer experiences? Join a dynamic, rapidly scaling manufacturing team where accuracy, ownership, and customer service truly matter.
Key Responsibilities
- Oversee complex account reconciliations, including adjustments, chargebacks, short pays, and discrepancies
- Maintain and track an assigned portfolio of customer accounts
- Communicate with customers via phone and email in a professional, relationship-focused manner
- Investigate and resolve billing issues or payment disputes quickly
- Monitor daily inbox activity, payment updates, and follow-ups
- Collaborate with internal teams—including sales, operations, and vendor partners—to ensure account accuracy
- Support general accounting functions when needed and contribute to process improvements
What You’ll Need
- 2–5 years of hands-on experience in Accounts Receivable and collections
- Proven ability to perform detailed reconciliations with accuracy
- Strong communication, critical thinking, and customer-service skills
- Exceptional organization and the ability to juggle multiple priorities
- Comfort working both independently and collaboratively
- Ability to thrive in a high-volume, fast-changing environment
- Proficiency in Excel, Word, and Outlook (Excel assessments will be part of the hiring process)
- Nice to Have: Familiarity with Microsoft Dynamics GP, NetSuite, or customer billing portals
Salary : $50,000 - $58,000