What are the responsibilities and job description for the Facilities Assistant position at Macro?
VN334 Receptionist/Facilities Assistant Ref:VN334
About Us
Macro is a recognised global specialist in facilities management, providing cutting-edge services to some of the most prominent brands offering workplace design, helpdesk services, interim property management, and providing solutions to making buildings healthier, smarter and sustainable by using advanced technological solutions.
We are driven by a commitment to excellence in everything we do. Our values—Drive for Better, Delight Customers, Do What’s Right, and Develop People—shape our culture and guide our decision-making. Our strategic priorities focus on Everyday Excellence, Outstanding Experience, and Everlasting Impact.
Join our team to contribute to an organisation that prioritises innovation and technology. Experience the perfect blend of opportunity and community, where you will benefit from a supportive and people-focused culture.
About the Role
This role provides professional Client Reception and Office Management support, ensuring a welcoming and efficient experience for all visitors, staff, and clients.
Key responsibilities include:
- Managing reception duties, booking meeting rooms and catering, maintaining office supplies, and overseeing mail distribution.
- Managing office maintenance, coordinating with contractors to ensure compliance, and maintaining safety and environmental standards.
- Handling workplace inspections, supporting first aid, security, and fire safety requirements, and contributing to operational reports.
A proactive approach to problem-solving and team collaboration is essential, alongside maintaining high standards of service and compliance.
About You
The ideal candidate will have:
- Experience as a receptionist/administrator with a background in corporate and Facilities Management environments, including outsourced contract settings.
- Skilled in time management, and able to handle conflicting priorities.
- Committed to delivering exemplary customer service and proficient in office software and telephony systems.
- Holds certification in Occupational First Aid and possesses strong health and safety awareness.
Salary range is $23 to $25 per hour.
Diversity Statement
We want to create a workplace where everyone feels safe to bring their whole selves to work. We recognise that every individual has different needs. This is Me is Macro’s EDI campaign, a commitment to understanding and supporting those needs, both professionally and personally.
Our aim is to help identify and acknowledge individual needs that may impact work-life experience. It’s about being proactive, learning from one another, and creating a supportive space that encourages growth and productivity.
Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contact careers@macro-group.com to speak to a member of our team.
Salary : $23 - $25
