What are the responsibilities and job description for the Case Manager position at LHH?
We are seeking a compassionate and proactive Case Manager with a strong understanding of harm reduction principles to support individuals experiencing homelessness. This role requires direct engagement with participants in a dynamic environment where flexibility, empathy, and cultural competence are essential.
Responsibilities
- Maintain a visible presence by interacting directly with residents, fostering trust and rapport.
- Conduct regular check-ins and provide individualized support to participants, including those with mental health challenges, substance use disorders, or domestic violence histories.
- Utilize harm reduction strategies to meet participants where they are, reduce risks, and promote safety without judgment.
- Take initiative to identify and address participant needs without waiting for direction.
- Assist with participant intakes as needed, adapting to shifting priorities and emergencies.
- Accurately record all interactions, incidents, and efforts to support participants with strong emphasis on thorough case notes.
- Help participants move from interim to permanent housing by guiding them through documentation and connecting them to resources.
Qualifications
- Minimum 1 year of case management experience with the homeless population.
- Bilingual (Spanish) preferred to effectively serve diverse communities.
- Knowledge of harm reduction principles and trauma-informed care.
- Must have a valid driver license (no more than 2 points) and reliable transportation
- Ability to thrive in a fast-paced environment with shifting priorities.
Schedule: Sunday- Thursday 9am-6pm Onsite
Pay Range: $46K–$49.9K per hour
Location: San Pedro, CA 90731 Onsite
Benefits include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our program allows employees to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Salary : $46,000 - $49,900