What are the responsibilities and job description for the Licensing Coordinator position at Insight Global?
About the Role
Seeking a Licensing Coordinators to support commercial vehicle title, registration, and renewal processing across multiple U.S. states. This role plays a critical part in ensuring vehicles remain legally compliant through accurate documentation, timely renewals, and effective coordination with internal teams.
This is a fast‑paced, detail‑driven administrative role suited for candidates with strong customer service experience, attention to detail, and comfort working with vehicle‑related documentation and data.
Key Responsibilities
• Process title and registration paperwork for new and transfer‑in commercial vehicles across multiple states.
• Prepare and submit accurate licensing documentation to state and federal agencies, ensuring correct VIN, make, model, and year details.
• Coordinate required supporting documents such as weight slips and VIN verifications.
• Open, sort, and prepare annual registration renewals for existing fleet units, ensuring 100% on‑time compliance and zero penalties.
• Support internal and external customers by providing status updates on licenses and permits.
• Enter and track licensing payments in internal systems, including fee breakdowns and receipts.
• Assist with process updates and workflow improvements as needed.
Required Skills & Experience
• High school diploma or GED required.
• Approximately 2–3 years of customer service (CSR) experience required.
• Knowledge of Microsoft Excel required (level can be negotiated based on overall experience).
• Strong organizational skills, attention to detail, and follow‑up practices.
• Ability to multitask and handle shifting priorities in a deadline‑driven environment.
• Strong verbal and written communication skills.
• Ability to work independently and as part of a team.
• Comfortable working fully onsite with reliable attendance.
Compensation:
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.