Administrative Assistant - Health Clinic - Part time

Gameday Men's Health is looking for an exceptionally organized, sales-driven Administrative Assistant to be the operational backbone of our men's health clinics. You will own front-desk operations, patient communication, and revenue-critical workflows. You will keep every detail on track while actively converting new patient inquiries into booked appointments.

If you are obsessively organized, phone-confident, and energized by hitting conversion targets, you will thrive here. We are hiring to start as soon as possible.

Key Responsibilities

• Call all new patient inquiries as quickly as possible. Speed-to-lead directly drives revenue and is a tracked daily metric
• Work CRM call lists proactively to book appointments; own a 75% inquiry-to-appointment conversion target
• Conduct confirmation calls 24–48 hours before appointments
• Own the daily schedule: proactively identify gaps, fill cancellations, and keep the calendar optimized at all times
• Manage new patient sign-ups with zero details missed: payment confirmed, intake forms complete, next appointment scheduled
• Resolve declined payments and billing concerns professionally and persistently
• Confirm preparation of refills due each day. Obtain required clinician signatures and fax to pharmacies
• Manage EMR task list and email inbox to zero; send end-of-day summary each day without exception
• Consistently solicit Google reviews
• Conduct medication inventory reconciliation and QC documentation
• Support clinic management with reporting, marketing emails, social media, and ad-hoc projects

Qualifications

• Obsessively organized; you track every open task, nothing falls through the cracks, and you don't need to be reminded twice
• Comfortable with outbound calling and consultative phone conversations; you can build rapport quickly and guide people toward a decision
• Performance-motivated; you welcome conversion metrics as a measure of your effectiveness, not as pressure
• 2 years experience in a medical office, healthcare, or patient-facing administrative role
• Demonstrated experience with EMR and/or CRM systems (HubSpot, Go High Level or similar)
• Ability to juggle competing priorities in a fast-paced environment without letting details slip
• Strong written and verbal communication skills
• Background in sales, hospitality, or membership-based services a strong plus
• Bilingual Spanish/English a plus

Schedule & Compensation

Part-time, Wed-Fri shifts

8-hour day shifts. No nights or weekends.

Expected hours: 24 hours/week

Locations: 1156 Jacklin Road, Milpitas, CA

Pay: $23.00–$28.00/hour (based on experience) performance bonus potential

Benefits

• Generous employee discount on all services for you and one family member
• Work/life balance. Normal business hours, no nights or weekends
• Performance bonuses tied to conversion rate and patient retention metrics
• Career advancement opportunities as our practice grows

About Gameday Men's Health

Gameday is an innovative men's health center specializing in testosterone replacement therapy (TRT), erectile dysfunction treatment, weight management, and peptide therapy. We help men feel their best through friendly service and expert care with in-house lab results back in 15 minutes.

Our clinics feature flat screen TVs, leather chairs, hardwood floors, and sports memorabilia for a comfortable, judgment-free environment where men feel at ease seeking healthcare.

Clinics are individually owned and operated. This position is for shifts at the Milpitas clinic location. Please apply through really.

Job Type: Part-time

Pay: $23.00 - $28.00 per hour

Benefits:

• Employee discount

Experience:

• Front Desk/Administrative Assistant/Receptionist: 1 year (Preferred)

Ability to Commute:

• Milpitas, CA 95035 (Required)

Work Location: In person

Salary : $23 - $28