Administrative Assistant - Health Clinic

Gameday Men's Health is looking for an exceptionally organized, sales-driven Administrative Assistant to be the operational backbone of our men's health clinics. You will own front-desk operations, patient communication, and revenue-critical workflows. You will keep every detail on track while actively converting new patient inquiries into booked appointments.If you are obsessively organized, phone-confident, and energized by hitting conversion targets, you will thrive here.This position is 5 days a week split between 2 clinic locations: Mountain View and Milpitas.Key ResponsibilitiesCall all new patient inquiries as quickly as possible. Speed-to-lead directly drives revenue and is a tracked daily metricWork CRM call lists proactively to book appointments; own a 75% inquiry-to-appointment conversion targetConduct confirmation calls 24–48 hours before appointmentsOwn the daily schedule: proactively identify gaps, fill cancellations, and keep the calendar optimized at all timesManage new patient sign-ups with zero details missed: payment confirmed, intake forms complete, next appointment scheduledResolve declined payments and billing concerns professionally and persistentlyConfirm preparation of refills due each day. Obtain required clinician signatures and fax to pharmaciesManage EMR task list and email inbox to zero; send end-of-day summary each day without exceptionConsistently solicit Google reviewsConduct medication inventory reconciliation and QC documentationSupport clinic management with reporting, marketing emails, social media, and ad-hoc projectsQualificationsObsessively organized; you track every open task, nothing falls through the cracks, and you don't need to be reminded twiceComfortable with outbound calling and consultative phone conversations; you can build rapport quickly and guide people toward a decisionPerformance-motivated; you welcome conversion metrics as a measure of your effectiveness, not as pressure2 years experience in a medical office, healthcare, or patient-facing administrative roleDemonstrated experience with EMR and/or CRM systems (HubSpot, Go High Level or similar)Ability to juggle competing priorities in a fast-paced environment without letting details slipStrong written and verbal communication skillsBackground in sales, hospitality, or membership-based services a strong plusBilingual Spanish/English a plusSchedule & CompensationFull-time, Monday–Friday, 8-hour day shifts. No nights or weekends.Expected hours: 40 hours/weekLocations: Mountain View and MilpitasPay: $23.00–$28.00/hour (based on experience) performance bonus potentialBenefitsMonthly health stipendSIMPLE IRA retirement plan with employer matchGenerous employee discount on all services for you and one family memberWork/life balance — normal business hours, no nights or weekendsPerformance bonuses tied to conversion rate and patient retention metricsCareer advancement opportunities as our practice growsThis position is for shifts between the Mountain View and Milpitas clinic locations. Please apply through Ziprecruiter.Company DescriptionGameday Men's Health was created to help men suffering from low testosterone optimize their hormonal health and reclaim their lives. We're not your typical medical clinic—we've revolutionized how men experience healthcare. We have an on-site lab, same-day results, and zero insurance bureaucracy. Just cash-pay, patient-centered medicine done right.Our mission: Give men a world-class experience to feel their best.Our values: Efficiency, results, no-BS honesty, patient-first care, continuous improvement.

Salary : $23 - $28