What are the responsibilities and job description for the PROGRAM SPECIALIST II, FRANCHISE TAX BOARD position at Franchise Tax Board?
The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113
The Filing Services Bureau (FSB) is searching for a talented individual to join our team.
Under the direction of the Administrator II of Correspondence, Analysis, Support and Education Section (CASES) and in consultation with the Administrator I of Audit Support, the Program Specialist II provides lead technical support in business entity and personal income tax law to auditors within Audit Support. The incumbent oversees technical reviews, ensures alignment with federal and state tax law, and supports staff who interact directly with taxpayers and practitioners. Key responsibilities include guiding auditors on complex tax issues, monitoring federal tax law changes, reviewing RACK content and Public Service Bulletins, and assisting with the most complex taxpayer and practitioner inquiries. The position also helps assign workload, monitor service quality, support staff development, and provide input on performance evaluations. The incumbent serves as a department expert on current tax law, collaborates with Legal and the Legislation Bureau, and participates in department-wide teams related to legislation, forms review, and technical tax issues, ensuring accuracy and effective representation of program needs.
Additional positions may become available (RPA 2526-02135).
Please complete this optional survey letting us know how you heard about this position by clicking here.
You will find additional information about the job in the Duty Statement.
This position is eligible for limited remote working within California based on departmental guidelines and operational need. FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework. This is subject to change.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship, now or in the future.
You will find the Minimum Requirements in the Class Specification.
PROGRAM SPECIALIST II, FRANCHISE TAX BOARD
Job Application Package Checklist
Duty Statement
Job Code #:
JC-516834
Position #(s):
564-728-4365-XXX
Working Title:
Audit Support Lead
Classification:
PROGRAM SPECIALIST II, FRANCHISE TAX BOARD
$8,020.00 - $10,542.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Our mission is to help taxpayers file timely and accurate tax returns and pay the correct amount to fund services important to Californians.
FTB fosters an environment of equity and inclusion for all, and we welcome everyone to be part of our diverse workforce.
The position(s) require(s) a Background Investigation be cleared prior to being hired.
This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to www.dhs.gov/e-verify.
CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements”. Technical expertise in researching, analyzing, and applying complex Personal Income Tax (PIT) and Business Entity (BE) federal and state tax laws and regulations
Ability to research sensitive and complex tax issues, analyze findings, and communicate results to a diverse audience
Ability to analyze pertinent laws to determine impacts on departmental manuals, guidelines, forms, publications, policies, procedures, and compliance
Ability to interpret and communicate the intent behind federal and state tax policy changes
Strong critical-thinking and problem-solving skills, with the ability to break down highly complex tax issues into understandable components
Demonstrated skill in quality assurance, including reviewing work for accuracy, completeness, and compliance with law and policy
Ability to plan, prioritize, and organize work, with a willingness to shift priorities to meet program goals
Strong organizational and project-management skills, including tracking multiple issues and ensuring timely completion of deliverables
Experience on project teams and process improvement teams
Ability to effectively work independently and in a team environment
Ability to facilitate discussions and build consensus among stakeholders with differing perspectives
Experience providing technical guidance and coaching to coworkers to develop their job knowledge and performance
Ability to mentor, motivate, and serve as a primary technical resource for audit support staff
Experience presenting work-related material to small and large audiences, including non-technical stakeholders
Excellent communication skills, both verbal and written, with the ability to explain complex concepts clearly and diplomatically
Demonstrated dependability and customer service skills
Ability to exercise sound judgment and discretion when handling sensitive or high-impact issues
Experience drafting or reviewing technical guidance materials (e.g., manuals, bulletins, training modules)
Experience interpreting legislative proposals or participating in law-change implementation efforts
Demonstrated ability to represent the program in meetings with internal or external partners
Familiarity with departmental systems such as Taxpayer Information (TI), Business Entities Tax System (BETS), Internal Taxpayer Folder (TPF), Integrated Nonfiler Compliance (INC), or comparable systems
Experience using tax law research tools
Proficiency in Microsoft Office products (Word, Excel, Outlook)
Working knowledge of SharePoint or a comparable collaboration system
Ability to learn and apply emerging technologies, tools, or systems that support program operations
Willingness to adjust work schedule to meet operational needs
Positive and professional attitude
Ability to accept and utilize constructive feedback
Strong interpersonal skills and the ability to maintain effective working relationships across units or bureaus
Salary : $96,240 - $126,504
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link f...more
The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link f...more
The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link f...more
The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link f...more
Not the job you're looking for? Here are some other PROGRAM SPECIALIST II, FRANCHISE TAX BOARD jobs in the Sacramento, CA area that may be a better fit.
We don't have any other PROGRAM SPECIALIST II, FRANCHISE TAX BOARD jobs in the Sacramento, CA area right now.
The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link f...more
Under the general direction of an Administrator I, the incumbent independently audit the more complex exempt and nonprofit organizations. The incumbent wil...more
