What are the responsibilities and job description for the ADMINISTRATOR I, FRANCHISE TAX BOARD position at Franchise Tax Board?
The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113
Under the general direction of the Federal/State & Special Audit Section (FSSAS) Audit Manager, the incumbent is responsible for supervising and directing a team of assessment and resolution staff performing quality technical examinations of Personal Income Tax (PIT) and/or Business Entity (BE) returns and responding to protests and post correspondence, based on information received from the Internal Revenue Service (IRS) and California non-conformity issues. The incumbent is responsible for planning and directing the varied workloads assigned to the team while continuously looking for ways to streamline processes and improve the customer's experience. In addition, the incumbent will ensure operational goals and quality service objectives are met and will evaluate the need to shift resources between these workloads.
Additional positions may become available (eRPA 2526-00803).
Position(s) is located in the following office location:
Sacramento (central office)
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You will find additional information about the job in the Duty Statement.
This position is eligible for limited remote working within California based on departmental guidelines and operational need. FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework. This is subject to change.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future.
You will find the Minimum Requirements in the Class Specification.
ADMINISTRATOR I, FRANCHISE TAX BOARD
Job Application Package Checklist
Duty Statement
Job Code #:
JC-517768
Position #(s):
564-348-4358-XXX
Working Title:
Federal/State & Special Audit Section (FSSAS) Supervisor
Classification:
ADMINISTRATOR I, FRANCHISE TAX BOARD
$8,056.00 - $10,583.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Our mission is to help taxpayers file timely and accurate tax returns and pay the correct amount to fund services important to Californians.
FTB fosters an environment of equity and inclusion for all, and we welcome everyone to be part of our diverse workforce.
The position(s) require(s) a Background Investigation be cleared prior to being hired.
This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to www.dhs.gov/e-verify.
CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements”.
Ability to plan, organize, and direct multiple workloads
Ability to identify inefficiencies, be open to new ideas and recommendations, develop innovative approaches, and streamline complex situations
Ability to view processes from the customer’s perspective and evaluate ways to improve the experience
Ability to work in a team environment while keeping an enterprise perspective and demonstrating initiative, ownership, accountability, and independence
Ability to promote teamwork within the organization
Strong leadership skills including the ability to engage, develop, and mentor staff
Knowledge of the departmental organization and functions
Knowledge of Personaland Business Entity (BE) Income Tax Laws
Knowledge of Franchise Tax Board (FTB) systems such as Taxpayer Folder (TPF), Case Management (CM), Taxpayer Information System (TI), Business Entities Tax System (BETS), or other similar systems
Experience in compliance related activities
Experience in inventory management
Ability to lead staff of various classifications and backgrounds
Involvement in a diversity of activities, program areas, and/or positions that have provided you with a greater understanding and appreciation for the broader perspective of the department/enterprise
showing understanding, and being trusting and supportive
Experience in effective oral and written communications with all levels of management across the organization
Ability to respond in a respectful manner to requests, questions, issues, or complaints from customers or stakeholders
Ability to lead and implement change
Evaluates program performance and project accomplishments to assess overall program effectiveness and efficiency
Fosters an environment of trust and respect and acts with transparency and fairness
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Familiarity with SharePoint
Salary : $96,672 - $126,996
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The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link f...more
The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link f...more
The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link f...more
The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link f...more
The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link f...more
The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link f...more
