What are the responsibilities and job description for the AT&T Sales Support Associate position at Forgepoint Strategies?
Forgepoint Strategies, a high-energy sales and development firm in Raleigh, is looking for a driven AT&T Sales Support Associate to accelerate their career. The AT&T Sales Support Associate will be at the forefront of promoting AT&T Fiber’s latest packages, learning to identify sales opportunities during everyday sales interactions by applying strategic sales methods.
As an AT&T Sales Support Associate, you'll complete immersive training that equips you to articulate why fiber-optic technology is the gold standard for customers who refuse to compromise on speed, reliability, or value. Armed with that knowledge, the AT&T Sales Support Associate becomes Raleigh’s go-to guide for all things fiber connectivity.
Core Functions of the AT&T Sales Support Associate
- Serve as a key in-person support resource for sales initiatives by helping create engaging customer experiences that drive interest and service adoption.
- Assist customers personally in understanding how AT&T Fiber can support streaming, remote work, gaming, and everyday connectivity needs.
- Support in-person sales efforts by helping to identify customer priorities and connecting them with appropriate internet solutions.
- Build strong customer relationships that encourage trust, customer satisfaction, and future sales opportunities.
- Reinforce sales campaigns by providing accurate information about AT&T Fiber promotions, service options, and available packages.
- Help maintain consistent customer communication throughout the sales journey to improve engagement and retention.
Preferred Skills for the AT&T Sales Support Associate
- Steady follow‑through that supports consistent account growth and sales momentum.
- Proactive problem‑solver who keeps sales conversations moving toward solutions.
- Calm presence that reassures customers during account setup and support.
- Curious learner who quickly absorbs new AT&T Fiber sales talking points.
- Patient communicator who helps customers feel comfortable choosing Fiber plans.
Pay: $900.00 - $1,400.00 per week
Work Location: In person
Salary : $900 - $1,400