What are the responsibilities and job description for the Sales Team Lead – AT&T position at Forgepoint Strategies?
Forgepoint Strategies, a sales and development firm based in Raleigh, is seeking a motivated Sales Team Lead who thrives in a fast-paced, people-focused environment and is passionate about driving results through in-person customer engagement.
In this role, you will lead by example in face-to-face sales interactions, guiding customers toward AT&T Fiber solutions that meet their connectivity needs. You will also support and mentor sales associates, helping them build confidence, strengthen communication skills, and consistently deliver a high level of customer service.
Role Responsibilities of the Sales Team Lead
- Lead in-person sales efforts by demonstrating effective techniques and customer engagement strategies
- Support, coach, and motivate sales associates to improve performance and confidence in presenting AT&T Fiber
- Model best practices in building rapport, identifying customer needs, and closing sales
- Help translate complex product details into clear, customer-friendly benefits
- Provide feedback to leadership to improve team performance and sales outcomes
- Foster a positive, high-energy team environment focused on growth and accountability
- Assist in driving team performance toward sales goals and customer satisfaction targets
Qualities of an Sales Team Lead
- A confident, people-oriented professional who leads by example in a sales environment
- Strong communicator who can simplify technical information into relatable benefits
- Natural motivator who enjoys coaching and supporting others
- Customer-focused mindset with a drive to deliver results
- Eager to grow into expanded leadership responsibilities
- Experience in customer service, sales, retail, hospitality, or similar roles is helpful but not required
Pay: $55,000.00 - $64,000.00 per year
Work Location: In person
Salary : $55,000 - $64,000