What are the responsibilities and job description for the L2 Application Support (Plano) position at Experis?
Our client, a leading financial services organization, is seeking a dedicated L2 Application Support specialist to join their team. As an L2 Application Support professional, you will be part of the Prime Brokerage Margin team supporting critical financial applications. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive attitude, which will align successfully in the organization.
Job Title: L2 Application Support (Plano)
Location: Plano, TX
What's the Job?
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Job Title: L2 Application Support (Plano)
Location: Plano, TX
What's the Job?
- Monitor and ensure the smooth operation of Prime Brokerage Margin and Risk Control Batches
- Support users by resolving complex technical issues related to applications, networks, servers, and workstations
- Respond promptly to user requests within established service level agreements
- Identify and implement solutions for ongoing issues or pending resolutions
- Collaborate with technology and development teams to troubleshoot and resolve incidents effectively
- Hands-on experience in production application support
- Strong knowledge of UNIX systems (Solaris and Linux)
- Proficiency in scripting languages such as Perl or UNIX shells
- Experience with MS SQL, Sybase, and Windows Clustering
- Excellent troubleshooting and analytical skills with a detail-oriented approach
- Opportunity to work in a dynamic, fast-paced environment
- Engage in meaningful projects supporting critical financial operations
- Develop your technical skills through diverse support responsibilities
- Collaborate with a talented and inclusive team
- Gain valuable experience in a reputable organization
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
