What are the responsibilities and job description for the Java Production Support L2 position at Mango Analytics?

Job Details

Position Title: Java Production Support L2

Job Location: Plano, TX(Onsite)

Joining Mode: Long Term Contract

Rotational Shift: (Shift 1 (8 AM - 5 PM), Shift 2 (4 PM - 1 AM), Shift 3 (12 AM - 9 AM))

Job Description:

Level 2 application support for JAVA. JEE, Spring Boot, WebLogic, Open Shift Container

* Monitor production jobs and environment, on-call rotation

* Incident triage, assignment & resolution

* Support configurations for programs, enhance existing programs and/or integrate packaged vendor solutions with existing systems.

Documents, tests (unit and integration), ranplements and provides on-going support for the application.

* Application monitoring and preventive itinerance

* Weekly status and SLA reporting

* Analyze, troubleshoot and resolve complex production application defects

* Perform minor application upgrades / enhancements

* Support infrastructure maintenance / validation

* Support disaster recovery testing / validation

Technical Skills:

* Experience in production support role on applications based on Java/JEE

* Should have experience in L2/L3 support role

* Working knowledge in database (, Query writing)

* Experience in GIT for source code management

* Experience in operations & ticket resolution (incident management)

* Experience in in technical concepts, Analytical and Problem-solving skills

* Should have experience on tools such as Dynatrace, Datadog, Bigpanda, AWS, Google Cloud Platform. ServiceNow, AppDynamics

* Basic skills in Python programming

* Should have good understanding of Unix / Linux scripting languages

* Basic Understanding and working of DevOps tools like Terraform, Ansible, Jenkins.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Salary : $60,000 - $80,000

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Java Production Support L2

What are the responsibilities and job description for the Java Production Support L2 position at Mango Analytics?

Job Details

What is the career path for a Java Production Support L2?

Job openings at Mango Analytics

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