Office Administrator - BC9390

Job Title: Office Administrator

Location: Fitchburg, WI
Compensation: $24–25/hour (Based on Experience)
Schedule: Monday–Friday, 7:30 AM - 4:30 PM
Employment Type: Temp-to-Hire

About the Opportunity

A well-established and growing company in the Fitchburg area is seeking a detail-oriented Office Administrator to support daily operations, customer service, and invoicing functions. This organization has a strong reputation in its industry and offers a stable, team-oriented environment where employees play a key role in supporting both internal operations and client relationships.

This role is ideal for someone who enjoys balancing administrative responsibilities with customer interaction and is looking to contribute to an efficient and organized office environment.

Key Responsibilities

• Serve as the primary point of contact for customer inquiries via phone, email, and in-person interactions
• Provide prompt, professional support and resolve customer concerns with a solutions-focused approach
• Prepare, issue, and track invoices while ensuring billing accuracy
• Follow up on outstanding payments and maintain accurate financial records
• Assist with order entry, scheduling, and coordination of service requests
• Maintain organized digital and physical records, including customer accounts and financial documents
• Support general administrative functions such as scheduling, data entry, and reporting
• Draft and distribute internal and external communications as needed
• Monitor accounts receivable and communicate with customers regarding payment status
• Collaborate with internal teams to ensure smooth day-to-day operations

Qualifications

• Previous experience in an administrative, customer service, or office support role required
• Experience with invoicing or accounting software such as QuickBooks preferred
• Strong customer service skills with a professional and approachable demeanor
• Excellent written and verbal communication skills
• High attention to detail and accuracy in data entry and financial tasks
• Ability to multitask, prioritize, and stay organized in a fast-paced environment
• Proficiency in Microsoft Office Suite or similar systems
• Strong time management and organizational skills

What Will Make You Successful

• Ability to balance customer service with administrative and invoicing responsibilities
• Strong attention to detail and follow-through on tasks
• Proactive and solution-oriented mindset
• Ability to manage multiple priorities while maintaining accuracy
• Strong interpersonal skills and ability to communicate effectively across teams

Why You’ll Love This Role

• Opportunity to join a stable and growing organization
• Hands-on role with a mix of customer interaction and administrative work
• Supportive and team-oriented work environment
• Consistent full-time schedule with regular business hours
• Opportunity to transition into a permanent position based on performance
• Opportunity to grow within a well-established company