Loan Servicing Representative 2 - Contingent

Loan Servicing Representative

In this assignment, you may: Support Loan Servicing; seek ways to improve individual work processes within established procedures. Perform routine transactional support tasks. Regularly receive direction from supervisor and escalate questions and issues. Interact with client personnel on basic information. Required Qualifications: 6 months of Loan Servicing support experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.

Job Summary
The Loan Servicing Representative is responsible for validating and reviewing disclosures for closed retail mortgage loans to ensure accuracy, completeness, and compliance. This role focuses heavily on non numeric review, recording fee reconciliation, and verifying that all required information was properly disclosed and supported by documentation.
This position operates in a fast-paced, operations driven office environment, and attention to detail is critical. The ideal candidate is curious, efficient, and comfortable researching discrepancies while maintaining quality and production standards. Internal training is provided, and the role is well?suited for both operations professionals and entry?level candidates/new graduates.

Key Responsibilities

Review and validate loan documentation and disclosure materials for accuracy and completness.
Reconcile recording fees, identify variances, and ensure discrepancies are resolved or properly documented
Perform detailed review of non-numeric disclosure data to ensure accuracy and correct presentation
Confirm required information was disclosed correctly and supported by appropriate documentation
Validate supporting materials, including (but not limited to):

Credit reports, Loan documentation, Customer and transaction records

Research issues, inconsistencies, or missing information and take appropriate corrective action
Document findings clearly and accurately within internal systems
Support smaller disclosure?related processes as assigned
Maintain quality and productivity expectations in a time?tracked operations environment

Required Skills & Qualifications
Strong research and analytical skills with the ability to investigate and resolve issues
Proficiency using computers and multiple systems in an office/operations setting
Ability to work quickly and accurately in a production?driven environment where time is tracked
Strong attention to detail, especially in non?numeric content review
Effective problem?solving skills
Willingness and ability to learn quickly; training is provided internally
Professional experience working in an office or operations environment (cubicle setting preferred)
Dependable, collaborative, and helpful team mindset

Preferred Qualifications (Not Required)
Prior experience in mortgage lending, loan servicing, or loan operations (a plus, not required)
Exposure to quality control, compliance review, or disclosure review functions

Dexian stands at the forefront of Talent Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.  
 
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.