What are the responsibilities and job description for the Front Desk Associate position at Coastal Health?
Job Title: Front Desk Receptionist – Primary Care
Company: Coastal Health
Location: Orange Park, Florida
Employment Type: Full-Time
About Coastal Health
Coastal Health is a growing primary care practice dedicated to delivering compassionate, high-quality healthcare to our community. We pride ourselves on creating a welcoming, patient-centered environment and supporting our team with strong leadership and full benefits.
Position Overview
We are seeking a professional, friendly, and detail-oriented Front Desk Receptionist to join our primary care team. The Front Desk team plays a vital role in creating a positive first impression and ensuring smooth daily office operations.
Key Responsibilities
Qualifications
Minimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.
Company: Coastal Health
Location: Orange Park, Florida
Employment Type: Full-Time
About Coastal Health
Coastal Health is a growing primary care practice dedicated to delivering compassionate, high-quality healthcare to our community. We pride ourselves on creating a welcoming, patient-centered environment and supporting our team with strong leadership and full benefits.
Position Overview
We are seeking a professional, friendly, and detail-oriented Front Desk Receptionist to join our primary care team. The Front Desk team plays a vital role in creating a positive first impression and ensuring smooth daily office operations.
Key Responsibilities
- Greet and check in/check out patients in a courteous and professional manner
- Verify insurance eligibility and collect copays
- Schedule appointments and manage provider calendars
- Answer and route incoming phone calls
- Maintain accurate patient records in the electronic health record (EHR) system
- Process referrals and coordinate with clinical staff as needed
- Handle scanning, faxing, and other administrative tasks
- Ensure the reception area remains organized and welcoming
- Previous medical front desk experience preferred (primary care experience a plus)
- Knowledge of insurance verification and medical terminology preferred
- Experience with EHR systems
- Strong communication and customer service skills
- Ability to multitask in a fast-paced environment
- Professional demeanor and positive attitude
- Competitive salary based on experience
- Full benefits package
- Paid Time Off
- Paid holidays
- Opportunities for growth within a growing healthcare organization
Qualifications
Minimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.