Office Manager – Specialty Practices

Coastal Health

Coastal Health is seeking an experienced and motivated Office Manager to oversee the daily operations of multiple specialty practice locations. We are looking for a strong leader who can support our teams, ensure efficient office operations, and help provide an excellent patient experience across all sites.

Key Responsibilities

• Oversee daily operations across multiple specialty practice locations.

• Supervise, support, and develop front office and clinical support staff.

• Coordinate staffing, scheduling, and workflow to ensure efficient office operations.

• Monitor office performance, productivity, and adherence to company policies and procedures.

• Support patient scheduling, check-in/check-out processes, and overall patient satisfaction.

• Assist with staff training, onboarding, performance management, and employee development.

• Work closely with providers and leadership to address operational needs and improve processes.

• Ensure accurate patient documentation and compliance with applicable healthcare regulations and privacy requirements.

• Monitor office supplies, equipment, and other operational needs across assigned locations.

• Help resolve patient concerns and staff issues professionally and promptly.

• Travel between assigned locations as needed to provide operational support and maintain consistency across practices.

Qualifications

• Previous healthcare office management or medical practice leadership experience required.

• Experience overseeing multiple locations or teams preferred.

• Strong leadership, communication, organization, and problem-solving skills.

• Knowledge of medical office workflows, patient scheduling, and front office operations.

• Ability to manage competing priorities and adapt to changing operational needs.

• Proficiency with electronic medical records and standard office software.

• Ability to build positive relationships with providers, employees, patients, and leadership.

What We Offer

• Competitive compensation based on experience.

• Comprehensive benefits package.

• Health insurance.

• 401(k) retirement plan.

• Paid time off (PTO).

• Paid holidays.

Join the Coastal Health Family!

If you are a hands-on healthcare leader who enjoys supporting teams, improving office operations, and overseeing multiple specialty practices, we encourage you to apply. Join Coastal Health and make a difference in the care and service we provide to our patients every day.

Coastal Health is an equal opportunity employer.

Education: Bachelor's degree preferred, preferably with coursework in health care administration.

Experience: Minimum three years of healthcare experience required, including one year of management or specific leadership experience in health care.

Performance Requirements:

Knowledge:

1. Knowledge of medical practices, terminology, and reimbursement policies.

Skills:

1. Skill in planning, organizing, delegating, and supervising.
2. Skill in evaluating the effectiveness of existing methods and procedures.
3. Skill in problem solving.
4. Skill in verbal and written communication.

Abilities:

1. Ability to read, interpret, and apply policies and procedures.
2. Ability to set priorities among multiple requests.
3. Ability to interact with patients, medical and administrative staff, and the public effectively.