What are the responsibilities and job description for the Front Desk Receptionist position at Career Group?
Membership Sales Specialist (Front Desk Sales)
Location: Torrance, CA (Onsite – 5 Days/Week)
Compensation: $25.00–$27.00/hour
Employment Type: Temporary
Company: Confidential – Reputable Martial Arts School
Schedule
- Monday–Friday: 1:30 PM – 9:00/9:30 PM
- Saturday: 8:30 AM – 4:30 PM
- Weekend schedule rotates; when working Saturday, one weekday will be provided off.
Benefits
- Free gym membership
- Standard benefits package
About the Role
Our client, a reputable martial arts school, is seeking a Membership Sales Specialist to serve as the first point of contact for prospective and current members while helping create an exceptional student experience. This role combines customer service, membership sales, onboarding, and retention efforts to support continued growth and engagement within the school.
Key Responsibilities
- Serve as a friendly, professional, and knowledgeable ambassador for the school, providing exceptional service to visitors, current students, and prospective members.
- Drive membership growth by actively following up with leads through phone calls, text messages, emails, and in-person interactions.
- Guide prospective students through the full enrollment process, from initial inquiry through membership sign-up.
- Educate prospective members on program offerings and benefits.
- Schedule and conduct facility tours, introductory lessons, and membership consultations.
- Build strong relationships with members to encourage long-term retention and engagement.
- Maintain accurate records of leads, memberships, and customer interactions within company systems.
Qualifications
- 5 years of experience in sales, customer service, administrative support, or a related field.
- Membership-based, fitness, wellness, or martial arts industry experience is a plus.
- Comfortable engaging in sales conversations, meeting goals, and conducting consistent lead follow-up.
- Strong interpersonal, communication, and customer service skills.
- Tech-savvy with the ability to quickly learn new systems and software.
- Experience with Microsoft Office and CRM or ticketing systems is preferred.
- High school diploma or equivalent required.
About Career Group
Career Group is a premier recruiting agency and a widely recognized leader in corporate and administrative staffing. We connect talented candidates with exciting opportunities at top companies nationwide. When you partner with a Career Group recruiter, you gain a strategic career advisor dedicated to supporting your long-term success. Submit your resume today to get started.
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Salary : $25 - $27