Bilingual Administrative Support

Description

Boulder County Public Health Department is seeking to hire a Bilingual Administrative Support. This position is responsible for providing administrative support to immunization (IZ) clinics provided by the Communicable Disease and Emergency Management (CDEM) Division at Boulder County Public Health (BCPH). The position works closely with the Immunization Program Administrative Lead and the Program Coordinator to provide efficient and smooth IZ Program functioning. The position must be able to provide services in Spanish/English language, translation to nurses serving monolingual Spanish-speaking clients, as necessary. This position functions as part of the IZ Team and as such will attend staff meetings and provide input.

Agency Expectations:

• Advance health and racial equity: Boulder County Public Health (BCPH) staff share a county commitment to actively contribute to the liberation of all people, especially those who have been historically and structurally marginalized and oppressed; and the advancement of health and racial equity. As a government institution, it is our moral responsibility to interrupt institutional racism which manifests through racist laws, policies, practices, and behaviors. Intentional efforts toward eliminating racism are foundational to transformational equity work. Boulder County government invites full participation and shared power with diverse racial, cultural, and economic groups in determining its mission, structure, constituency, policies, and practices; and serves as a place where members of all identity groups are full participants in decisions that shape the institution. The result is healing within the workplace and for employees, a place of alliance in combating all forms of social oppression; a Boulder County where we work with larger communities (regional, national, global) to eliminate all forms of oppression and assist in creating fully inclusive, anti-racist, and multicultural organizations everywhere; and improved health and health equity outcomes within the community.
• Conduct work in accordance with BCPH core values: Foster Trust; Demonstrate Respect and Compassion; Collaborate and Build Strong Teams; Be Flexible, Creative, and Innovative; Pursue and Support Personal and Professional Growth; Recognize Leadership in Everyone; and Promote Inclusion and Honor the Life Experiences of Others.

Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

Hiring Salary Range: $26.00 Hourly

Tentative Hiring Timeline:

• Phone Screening: Week of April 13th
• First Round Interviews: Week of April 20th
• Language Proficiency Test: Week of April 27th
• Reference Check: Week of April 20th

Examples of Duties

• Responsible to provide administrative duties during clinics on Mondays at the St. Vrain Community Hub in Longmont and Wednesdays in Boulder at the Sundquist building, and may be requested for occasional events in other locations on different days of the week or weekends
• Handles a variety of administrative tasks during clinics such as preparing client files, scheduling appointments, charging fees for services
• Reviews, verifies, and processes documents requiring expertise in departmental procedures, state statutes and legal forms like HIPAA requirements
• Assuring all forms, handouts, and information are up-to-date and available for each clinic
• Develops an effective working relationship with clients and families from multi-cultural communities to enhance problem-solving competence
• Provides and clarifies information about completing clinic registration forms for English and Spanish-speaking clients and uses language access tools to assist clients who speak other languages
• Provides Spanish/English language interpretation for nurses who serve monolingual Spanish-speaking families, as necessary
• Conducts quality assurance activities at each clinic
• Maintains office supply inventory and orders supplies for the clinics, when needed
• Maintains efficient record-keeping systems
• Uses computer software and applications to complete projects and responsibilities as needed including Microsoft Office, Medicaid billing, CIIS, Online Scheduler, Pay Portal and other systems
• Scans records and completes data entry for clinics operations
• Builds and maintains good working relationships with staff
• May be assigned to support public health emergency response activities during disease outbreaks or other events
• Performs related work, as required

Required Qualifications

PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.

EDUCATION & EXPERIENCE:

Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of:

• A high school diploma or equivalent

AND

• 2 (two) years of office experience

Additional related education may count towards required experience.

DRIVER'S LICENSE & RELIABLE VEHICLE:

• Applicants must have a valid driver's license, automobile insurance, and a clean driving record
• Access to reliable transportation that is readily available for business use
• For more information regarding a clean driving record, please click here.

BACKGROUND CHECK:

• A job offer is contingent on passing a background investigation

BILINGUAL SKILLS:

• Applicants must demonstrate English and Spanish fluency at the time of the pre-employment screening process. Spanish language proficiency will be determined through standardized verbal/verbal and written demonstration.

Supplemental Information

KNOWLEDGE, SKILLS, & ABILITIES:

• Working knowledge of modern office practices and procedures, and departmental policies and regulations
• Skill in operating office equipment and personal computers to meet the demands of the position
• A good knowledge-base on Microsoft Office Suite, and other operating systems
• Ability to work well with other employees and the public
• Ability to work effectively as part of a team

Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.